A prime role of institutional research is to contextualize institutional or survey data in a clear, accurate, concise, and compelling fashion. The purpose of this paper is to delineate the strategy used by a comprehensive Canadian community college to improve the analysis and reporting of student satisfaction surveys. Although data-rich with many…

Continuing education in Canadian universities is currently at a type of crossroads. It is being affected by a number of factors, including recent changes in the economy; the different approaches universities are taking to continuing education, which range from centralized to decentralized models; and the blending of continuing education with areas…

Institutional researchers can extend their dexterity in assessing the decision-making process at a university by developing a more robust array of organizational frames. The application of four organizational frames (structural frame, human resource frame, political frame, and symbolic frame) "deepens one's appreciation and understanding of…

Many authors (Kezar, 2005; Duke, 2002; Keeling, Underhile, and Wall, 2007; Matier, Sidle, and Hurst, 1994) propose a new model of higher education organizations or a style of decision making whose central component is collaboration. This key characteristic helps make full use of all of the institution's resources to increase the likelihood that it…

This article presents an interview with Don Knezek, CEO of International Society for Technology in Education (ISTE). Knezek is a leader in coupling technology and creativity to transform education. His experience and impact span local to global levels--ranging from district-wide, classroom-based innovation and far-reaching, multi-state projects to…

As part of a CfBT Education Trust funded study, we investigated the practical steps school leaders can take to ensure that self-evaluation of school performance led, through the effective staff development, to genuine school improvement. On the journey from self-evaluation to school improvement our research identified what schools did that worked,…

In this chapter, the author contemplates the future of accreditation in the changing landscape of higher education in the United States. He presents a set of proposals for how accreditation can regain the confidence of college leaders and public policymakers. He begins with the assumption that changes in accreditation--some significant in their…

This article focuses upon programs for undergraduate women in science and engineering, which are a strategic research site in the study of gender, science, and higher education. The design involves both quantitative and qualitative approaches, linking theory, method, questions, and analyses in ways not undertaken previously. Using a comprehensive,…

Applied research at Canada's colleges and institutes has expanded rapidly over the last five years. This report provides an overview of the current context and positions colleges and institutes as key players in Canada's innovation system. The report builds upon findings of previous research and reports on the results of the 2009-2010…

The "Student Evaluation of Instruction" (SEOI) was administered to all full-time and part-time faculty. Approximately 121,184 surveys were sent out in (5,346) envelopes; 78,310 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 96%. The response rate for the survey was 65%.…

In this article, the author argues that current strategies to study and understand students' identities fall short of fully capturing their complexity. A multi-dimensional perspective and a mixed-methods approach can reveal nuance that is missed with current approaches. The author offers an illustration of how mixed-methods research can promote a…

Integrating institutional research, outcomes assessment, program review, strategic planning, and accreditation can be a powerful means of creating a culture of evidence-based decision making and continuous improvement. This study examined how this "integrated" model is organized in practice, how such offices began, why this approach was chosen,…

The Office of Planning and Institutional Research (OPAIR), at the University of the West Indies, Mona Campus was asked to undertake an analysis of student throughput rates as part of a University-wide initiative involving the three campuses. Each Campus was provided with a template and guidelines for reporting the data. The exercise was intended…

E-Learning offers many opportunities for individuals and institutions all over the world. Individuals can access to education they need almost anytime and anywhere they are ready to. Institutions are able to provide more cost-effective training to their employees. E-learning context is very important. It is common to find educators who perceive…

Research on the validity of psychosocial factors (PSFs) and other noncognitive predictors of college outcomes has largely ignored the practical benefits implied by the validity. We summarize evidence of the validity of PSF measures as predictors of college outcomes and then explain how this validity directly translates into improved identification…