There is a great reliance on symbolic messages in our society, but the success of these messages depends on how they are interpreted. The variability of subjects' interpretations of commonly used visual symbols was investigated by comparing the interpretations of a U.S. audience and a Jamaican audience. Responses of 27 executive master's in…

This paper reviews the literature on academic quality programs and examines issues faced at one institution in which two initiatives emphasizing student outcomes and faculty performance as indicators of quality are underway. In its review of the literature the paper focuses on concepts such as total quality management, peer or student evaluation…

This manual is designed to give public library trustees basic information on the structure of library service in Michigan, with emphasis on the trustees' major areas of responsibility, in order to help trustees understand and fulfill their obligations. In particular, the "Action Checklist" at the end of each chapter is designed to assist…

The September 1998 topical bibliographies and analyses in this collection cover the latest ERIC literature on community colleges in eleven key areas: (1) access, diversity, and inclusion; (2) civil society; (3) teaching and learning; (4) faculty; (5) technology; (6) governance; (7) leadership; (8) finance; (9) market forces; (10) change; and (11)…

This seventh issue of a national refereed journal in business and training education contains the following articles: "Integrating Cultural Diversity into Business Classes at the Secondary Level" (M. Marie Dent, Glynna E. Morse, Melinda M. McCannon); "Using Student Quality Teams/Total Quality Management to Improve Teaching and Learning" (Wayne A.…

Academic computing directors must focus on what actions and policies make a well-coordinated academic computing help desk function effectively. Keeping in mind the needs of both the client and the support team, the key components of a well-managed help desk include: accessing help easily; sorting support team jobs effectively; distributing support…

A study investigated beliefs about language learning held by American adult students of Arabic studying in two programs, one in Morocco and one in Yemen, and compared them with beliefs held by the teachers. Subjects were 44 students and 10 teachers from the Morocco program and 27 students and 7 teachers from the Yemen program. Subjects were…

This paper presents findings from two studies on the use of computer mediated communication (CMC) in distance learning courses in higher education administration. The first study compared differences between students (n=17) in a face-to-face (F2F) classroom and students (n=7) taking the same course using CMC. It analyzed differences in interaction…

This paper proposes a premise-based approach to translating courses from a classroom environment to an Internet environment, in which learning premises underlying classroom courses are extracted, then used as the basis for creating an Internet course. This approach is applied in developing an Internet section of an introductory management course.…

This survey was conducted to discover how extensively ARL (Association of Research Libraries) libraries are involved in formal, active programs of collaboration for collections management. Seventy ARL libraries completed a questionnaire focusing on all collections formats and a number of related collections management activities. Results indicated…

The guide is one section of a resource kit designed to assist Peace Corps language instruction coordinators in countries around the world in understanding the principles underlying second language learning and teaching and in organizing instructional programs. This section covers development of instructional materials. An introductory chapter…

The guide is one section of a resource kit designed to assist Peace Corps language instruction coordinators in countries around the world in understanding the principles underlying second language learning and teaching and in organizing instructional programs. This section is concerned with in-service and independent language training at the…

This Occupational Competency Analysis Profile (OCAP) for business administration and management is an employer-verified competency list that evolved from a modified DACUM (Developing a Curriculum) job analysis process involving business, industry, labor, and community agency representatives throughout Ohio. The competency list consists of six…

Rural schools present unique challenges for school administrators, challenges that require knowledge of various skills in a range of disciplines. This book touches nearly every aspect of rural school leadership. It aims to help educational leaders in small or rural schools better understand their role, and to help all educators learn elements of…

An on-going study of the performance of high-poverty schools in Texas is revealing entire school districts where such schools are achieving high academic results. Instead of isolated pockets of excellence, a few large and medium-sized districts have been identified in which a cluster of high-poverty schools is achieving at the top levels of the…