This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

This information packet presented here in both the English and French language versions, summarizes the results of a public consultation on the subject of child care reform in Ontario, Canada. The packet consists of: (1) a table that describes the six modes of consultation that were used in the consultation process (public meetings, round table…

A strategic planning model for planning and conducting outcomes assessment was developed and implemented at Wayland Baptist University in Lubbock, Texas. First, the Secretary's Commission on Achieving Necessary Skills (SCANS) model was used to survey 100 undergraduate students regarding their perceptions of skills they would need after graduation.…

The Junior Reserve Officers' Training Corps (JROTC) Career Academy was initiated at Worthing High School (WHS) in the Houston (Texas) Independent School District at the beginning of the 1994-95 school year. The career-oriented program operated as a "school-within-a-school" program and was designed to meet the needs of students at risk of…

To examine reasons for a 3-year decline in enrollment in evening courses at North Arkansas Community/Technical College, a project was undertaken to examine evening students' opinions of scheduling and evening program services at the college. A review of the literature on evening programs and methods to assess student opinions was conducted, and a…

A study investigated the attitudes of Hong Kong English-as-a-Second-Language teachers concerning English language teaching problems in that context. The study was prompted by perceptions of declining interest in use of English, less frequent requirement of English skills for employment, increased use of colloquial Cantonese in social contexts, and…

This document presents the second year evaluation of the CAI/Cooperative Learning Project. The purpose of this project is to develop a national model for integrating computer-assisted instruction (CAI) through an integrated learning system. The project is a collaborative effort by two Pennsylvania school districts, Hatboro-Horsham and Pittston…

This document presents the third year evaluation of the CAI/Cooperative Learning Project. The purpose of this project is to develop a national model for integrating computer-assisted instruction (CAI) through an integrated learning system. The project is a collaborative effort by two Pennsylvania school districts, Hatboro-Horsham and Pittston…

In 1992 the Association of Research Libraries (ARL) surveyed administrators in member libraries regarding resource strategies of the previous three years. This paper summarizes revenue activities, adaptive tactics, and budgetary practices reported by 87 Canadian, U.S. private, and U.S. public university libraries and establishes a baseline for…

This book offers a variety of forms to help the college instructor obtain feedback concerning instructional quality and improve instructional effectiveness. Two preliminary charts match specific forms to specific instructor concerns and compare the forms for sources of input, value, and limitations. Each form is introduced by a discussion of the…

This study examined the attitudes of junior and senior studio art majors toward their education and choice of school through analysis of questionnaires completed by 22 students, fieldnotes, and in-depth interviews with 6 students. Students were also questioned concerning what connection they saw between their matriculation and their expectations…

This document, which was developed for use by the participants in a national staff development videoconference on making sense of the issues in family and adult literacy, contains useful information and resources for literacy program staff who are considering making changes in their literacy programs. The document consists of the following:…

The effects of a conflict resolution program on school climate, student self-image, and the use of conflict resolution skills were studied in urban schools in Canada. Benefits and limitations of conflict resolution in comparison with other types of violence prevention programs and methods of evaluating violence prevention programs were also…

This study tested the amount of value added to critical and communication skills by the university experience using a strategy that compared the skills of entering and graduating students at York University (Ontario). The study involved, first, identifying skills that might be improved over the course of a university education; second, developing…

This report presents findings of a Canadian national study of 1,492 regular classroom teachers, administrators, resource teachers, special class teachers, and university students on the inclusion of students with disabilities into general education classrooms. Three data sources were used in the research: an Educator Opinion Questionnaire,…