Explores Total Quality Management (TQM) philosophy, its industrial achievements, and its promise for education. Key elements of TQM include establishing a strong sense of school vision, promoting personal mastery learning for all organization members, focusing strategy on customer-driven values, developing outrageous goals, working effectively…

A survey of 46 major Canadian universities assessed the population of students with disabilities, the nature and extent of special services offered to this population to improve access to higher education, specific policies and policy differences across institutions, and degree and variation in physical accessibility for students with disabling…

A discussion of Title IX of the 1972 Education Amendments, concerning sex discrimination in federally funded education programs, looks at grievance procedures, the effect of the legislation over time, factors encouraging swift compliance, and ways that a college or university can protect itself and its students. Focus is on college athletics. (MSE)

Thomas Edison State College (New Jersey) has developed a computer-assisted distance learning system to make undergraduate study more accessible, efficient, and effective for nontraditional students. The three main components: an infrastructure to provide varied technical services; an independent study course system; and diagnostic, online pretests…

Analysis of data from a national survey of about 1,000 college faculty found African-American faculty reported higher levels of occupational stress than white counterpart, especially in areas of research and service activities. Possible effects of extra-academic assignments given to African-American faculty are considered. (Author/MSE)

Discusses cultural and technological influences in the management of human resources in the research library and their impact on individual rights and responsibilities, division of labor, supervision, educational requirements, and job stress. (23 references) (EA)

Reviews the Senior Library Assistants course at Abubakar Tafawa Balewa University Library (Nigeria). The following six subject areas included in the curriculum are discussed: (1) libraries, information, and society; (2) collection development; (3) organization of library materials; (4) reader's services; (5) preservation; and (6) library…

Experience with implementation of Total Quality Management at the University of Minnesota-Duluth office of institutional research illustrates how tools alone will not produce desired changes if variation in team members' management styles are not taken into account. The team's capacity to accommodate individual differences is critical to success.…

Argues that social studies teacher educators verbally promote the concept of social studies as education for democratic citizenship but do not practice democracy in their classrooms. Contends that social studies teacher education programs should be considered as an apprenticeship in democracy. Acknowledges that this approach is not easy to…

Describes the Yale School Development Program, which has been successful in improving urban schools because of its emphasis on systemic change, child development, and parent involvement. The program is a nine-element process model of three mechanisms, three operations, and three guidelines that replaces traditional organization and management.…

Evaluation procedures and standards for a sound, strong evaluation process for medical residents are described, criteria for academic probation and due process when a resident is performing unacceptably are proposed, and the medical school administration's role in evaluation is examined. Statistics on dismissal of graduate medical students are…

Northwestern State University (Louisiana) prepared a grant proposal for a comprehensive development plan to strengthen academic support services, including automated credit articulation, desktop registration, and a telephone registration and voice response information system. Funded by Title III of the Higher Education Act of 1965, the project has…

Discussion of technical/vocational education in Portugal looks at the system's recent history, characteristics, and the influences of class stratification and industrial demand. Recommendations include reform in college/university admissions policy, universal exposure to technical/vocational education, specialized training for economic…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…