This revised edition of "How good is our school?" replaces all previous versions. Along with a revised edition of "Child at the Centre," this document forms the third part of "How good is our school? The Journey to Excellence." The set of quality indicators continue to provide the core tool for self-evaluation for all…

This proof-of-concept investigation describes a computer-based approach for deriving the knowledge structure of individuals and of groups from their written essays, and considers the convergent criterion-related validity of the computer-based scores relative to human rater essay scores and multiple-choice test scores. After completing a…

Considering the increasing importance of enterprise systems in business, and their pedagogical value in demonstrating business process orientation and concepts of integration, several universities have incorporated popular enterprise system (ES) software products such as SAP R/3 into their business school curricula. This paper describes an attempt…

The purpose of this guide is to provide analyses and advice that help philanthropists determine where their capital can have the greatest impact in the lives of U.S. disadvantaged students. To meet this objective, three critical questions were addressed: What is a meaningful change to target? What activities lead to that change for at-risk…

Education Resource Strategies (ERS) works with school and district leaders to help them more strategically use resources--people, time, and money--to improve student performance. They have found that many school districts begin creating small high schools without a clear sense of how much they will spend or how to ensure that small schools…

With the increasing globalization of human resources practices, a commensurate increase in demand has occurred for multi-language ("global") personality norms for use in selection and development efforts. The combination of data from multiple translations of a personality assessment into a single norm engenders error from multiple sources. This…

In spring 1989, a group of 33 administrators, supervisors, faculty, and staff from El Camino College (ECC) in Torrance, California, attended 10 days of training in Total Quality Management (TQM) tools and techniques. The subsequent implementation of TQM at ECC included the following six phases: (1) establishing a Campus Commitment to Excellence…

Distance education has developed into a variety of correspondence courses, covering a wide range of subject matter. Distance education systems operate on all continents, at levels from primary to university and through the nonformal and vocational. The variation selected must meet a given need and be appropriate to available resources. Many…

The essential elements of personnel management are outlined. Personnel management may be called by various names and may be practiced by various levels of management, but in any case it is one of the most important elements of a management position. While sample forms generally relate to Texas community colleges and libraries, the guide is written…

This paper explores the patterns of interaction which enhance or inhibit administrators acceptance of their superintendent's agenda. The data were drawn from a case study of a superintendent involved in a change process, through observation and interviews with the superintendent, district administrators, and principals. Implications of the…

This paper describes the Duke University Libraries' transition in early 1994 from its traditional hierarchical model to an organization emphasizing Total Quality Management (TQM) concepts such as self-managing teams and continuous improvement. Existing conditions at the libraries that played a role in the decision to switch included: (1) rising…

This series of tables presents the status of professional employees in Maryland local education agencies as of October 15, 1994 by assignment, race and ethnicity, and gender. The tables show the head counts of males and females in the central office and in elementary, secondary, and middle and combined schools. Staff are further classified…

Kent State University (Ohio) Regional Campuses have conducted surveys of their applied business associate degree graduates in office management, accounting, business management, and their employers. Responses indicated the need for computer literacy appropriate to the employment situation. In addition, instructors of traditional liberal arts…

It is argued that while college courses in French business communication aim to introduce business concepts, syllabuses and textbooks for this purpose do not integrate business skill training with business language training. Texts may contain extensive business-related vocabulary, readings, correspondence exercises, and definition of new concepts,…

This anthology contains 52 papers on racial and ethnic diversity in higher education and is designed to reflect the collective ideas of those who teach in this area. Generally the manuscripts present ways of observing and experiencing racial and ethnic difference in American higher education institutions. Articles in part I titled…