Argues that the Botswana National Literacy Program curriculum does not support linguistic, cultural, or socioeconomic diversity. Suggests that the program should be decentralized to accommodate cultural and ethnic diversity, that language policy should be reformed to permit the use of other languages, and that curriculum developers should network…

Argues that secondary and post secondary academic department chairs are both managers and leaders whose real work is to manage conversational inquiry that engages others in creating possibilities, breakthroughs, and a sustainable future for their common enterprise. Describes leadership capabilities demanded by this work; well-honed communication…

Describes campus-based strategies to facilitate collaboration by examining the process of restructuring a division of student affairs as an educational partner with academic affairs. Describes three collaborative efforts at the University of Massachusetts Boston: the Beacon Leadership Project, the Diversity Research Initiative, and the Beacon…

Examines the religious educator's role as catalyst in transforming local church culture. Proposes model of congregational education aiming to change the corporate life of a religious community through members' work to reshape concrete behaviors, structures, and roles in carrying out the church's mission. Notes the range of skills required of…

Business school deans (n=311) rated the present and future importance of organizational change factors. Highly rated were student recruitment, multimedia classrooms, and instructional use of the Internet. Public institutions' deans expected distance learning to be significantly more important. Private school deans considered recruiting more…

Uses metaphors of the preparation necessary for painting and for Columbus's journey into the unknown to suggest a model for planning and promoting school reform. Steps include definition of preexisting conditions, assessment of the situation, immersion (communication and trust building among stakeholders), and coordinated strategic and tactical…

This study extends the literature on governing boards and organizational change by examining how governing board configurations have influenced profound organizational change in U.S. hospitals, and the conditions under which such change occurs. Hospitals governed by boards that more closely resembled a corporate governance model were more likely…

Stung by a negative accreditation review, Los Angeles City College established an administrative position and a planning process that is successfully creating a culture of continuous improvement. At the core of this success is a "plan-act-check" reinforcing systems loop that links planning, budgeting, and institutional research. (Contains 2…

This chapter provides an overview of the literature on proprietary schools; the diverse students they serve, their distinctive educational characteristics, and an agenda for institutional researchers. (Contains 1 table.)

Over the last few years there has been increasing interest in process-based approaches in higher education administration, including "business process modelling" for development of information systems, "process redesign" to remove duplication and bottlenecks, and "process management" to improve operational…

In 1983, a landmark event occurred in public education in the US: the National Commission on Excellence in Education published its now famous report, A Nation at Risk. The report was generally regarded as the catalyst for decades of public and political pressure for large-scale school improvement or reform. Here, Beach and Lindahl identify a…

What it is like to be an academic working in a "new" university in the 2000s depends upon specific contexts and individual biographies. Even so, it is the case that change, contingent upon local and national policy initiatives, is endemic in the higher education sector and has had some impact upon most people working there. This article explores…

Organizational change in education, as manifested by school reform, is indeed complex. In this article, we describe our experience with organizational change and analyse it using organizational change theories common in education. An evaluation of the reform initiative yielded unexpected problems related to sustainability. As a result, this…

In recent years, South African higher education institutions (HEIs) have experienced unprecedented change. Radical restructuring has taken place across the country with almost all HEIs affected. This paper argues that while such radical reform initiatives were in fact necessary for the advancement of higher education in South Africa, it also had…

This article is the story of a school's journey from a deficit model of special education needs programming to an inclusive model of student learning support. The heart of this journey was the identification and management of tensions and complexities surrounding educational beliefs, school values, and pedagogical practices. This article will…