Assessment of nursing students' use of the following six-step learning strategy revealed it successfully promotes critical thinking: (1) describe critical clinical incidents; (2) discuss the use of critical thinking in the incident; (3) identify implicit/explicit assumptions; (4) examine the influence of context on judgment; (5) formulate…

Marketing students (n=712) identified dissatisfying classroom experiences, categorized as instructor's response to delivery system failures, unsolicited instructor actions, and instructor response to needs/requests. Students shared negative experiences with others and expressed intentions not to take future classes with unsatisfying instructors.…

University and college campuses in the United States utilize disciplinary/judicial processes to help address student behavioral problems. These include administrative, majority-peer, and minority-peer processes. This descriptive research was undertaken to find which of these three discipline/judicial processes were the most effective. The…

Critical dialogue skills are a beneficial tool for reflective educational practice. Pre-service teachers can learn to examine underlying biases and assumptions that influence many important aspects of educational practice. Critical dialogue skills are thus of particular importance for work with diverse students and their families. This paper…

This document describes a study that used the "critical incident technique" to define and produce a descriptive classification of safe and unsafe driving behavior exhibited by adults and to organize these descriptions for use in older driver improvement courses and other educational activities. An introduction describes the study's…

This document reports on a study undertaken to identify specific behaviors of secondary school principals that are effective or ineffective in promoting positive school characteristics. The researchers first searched the literature to find an organizational model that would take into account the organization's goals, the means for measuring…

S(L)EA--Significant (Learning) Event Analysis--is a self-reflection and evaluation instrument, which has as its primary components critical incident analysis, Q sort, and optional systems of interpreting the data. It is a systematic, flexible approach to access learning, intended to be useful to adult education researchers in examining adult…

This bibliography contains citations of more than 700 studies concerned with the critical incident technique (a method of research based on identifying critical factors in human performance in a variety of situations and used to solve practical problems in industry, education, health, and community service). References cited have been indexed in…

THE PURPOSES OF EVALUATION ARE TO (1) PERMIT THE SCHOOL TO ASSESS ITS EFFECTIVENESS, (2) IMPROVE INSTRUCTION, AND (3) ASSURE GROWTH AND DEVELOPMENT OF THE TEACHER. IF EVALUATION CAN BE PROPOSED AS A WAY TO RECOGNIZE SUPERIOR TEACHERS RATHER THAN AS A SEARCH FOR FAULT, IT IS LIKELY TO MEET WITH LESS RESISTANCE. INITIAL EVALUATION, A PART OF THE…

Explores implications of subjective factors that influence rating processes upon which formal performance appraisal systems are based and presents a strategy for addressing this problem which utilizes the critical incident method to focus objectively on employee behavior. A performance feedback worksheet to be utilized with this appraisal method…

Illustrates the importance of communication about innovations in organizations. Calls for more research on the communication that leads organizations to notice innovative ideas, practices, or objects. (MS)

The critical incident technique was used in this case study to analyze the interpersonal skills of post office supervisors. Six job factors were identified by the authors using this approach. The factors provided information to facilitate other components of the instructional design process. (CT)

This study explores sex and race bias in job performance appraisal. After a brief review of the literature in the area, the authors investigate the job performance appraisal techniques of supervisors at a particular government agency in the Southeast. (Author)

In a study of competencies needed by secondary school teachers, the comparative effectiveness of three occupational analysis techniques was examined. It was found that DACUM and Information Search were equally effective, and critical incident was less effective. It was considered that both DACUM and Information Search needed to be used to obtain…

Introduces special journal issue which contains 58 personal accounts of the impact of direct experience on counselor development. Defines these experiences as "critical incidents," explores the impact of critical incidents on counselor education, describes theoretical perspectives, and explains the development of the special journal…