Because of the central position of case management theory to the whole of human services, Project SHARE developed this annotated bibliography, which attempts to give a representative variety of views on case management. The bibliography contains abstracts of documents discussing applications of case management in diverse delivery environments and…

This article examines trends in both computer technology and human services that are encouraging the increasing convergence of these two fields. It discusses more advanced uses of computers in mental health centers and public assistance agencies, and presents implications for human service professionals and for education. (Author)

A path analysis of data from 30 human service organizations supports the specification of technological routinization in a dependent relationship with the structural variables of participation in decision-making, hierarchy of authority, division of labor, and procedural specifications. (Author/IRT)

Reports on the design phase of two case studies of two small local human service agencies. The participatory design process is described and the meaning of stakeholder participation is reviewed. The value of stakeholder participation in evaluation design is affirmed. (RB)

Identifies types of hotline services and discusses issues and implications inherent in such human service media. (BL)

Involuntary clients resist efforts to help them because they do not admit having a problem, they do not want to change, or they do not know how to change. Specific techniques to help these clients overcome various kinds of reluctance and resistance are discussed. (Author/BL)

The term "evidence-based programs" is becoming quite common in prevention and human service work. However, many still struggle to recognize the importance of evidence-based programs and to understand what qualifies as "evidence-based." The language used may even seem to confound the issue further. The terms evidence-based,…

Authors suggest that county Extension agents have been performing the role of a counselor" for many years without knowing it. They present a case for it being a valid function of the Extension agent, and that courses in the field of human behavior be included in the graduate training. (Editor/LF)

The author analyzes the historical function of human services for disabled people, presents an overview of a normalization-based approach to services, and offers initial planning considerations for implementing normalization principles in human services and the general community. (Author)

The Optimal Treatment approach to needs assessment consists of comparing the most desirable set of services for a client with the services actually received. Discrepancies due to unavailable resources are noted and aggregated across clients. Advantages and disadvantages of this and other needs assessment procedures are considered. (Author/RL)

Discusses the feasibility of automation for the human services. Considers the automated business office, administrative applications and the automation of direct services. (RC)

Statements of functional limitation were categorized by life function to yield profiles for each impairment group. Analyses revealed that impairment is associated with diverse limitations across the range of human functioning. There are important commonalities and differences among impairment groups. Implications of the model for rehabilitation…

This editorial seeks to frame issues and provoke thinking and discussion about the importance of human services educators publishing their work. Proposes that multiple forms of scholarship offer hope, inspiration, and guidance as human service educators strive to meet the challenges of scholarship in human service education. (Contains 16…

Describes usefulness of family history research (genealogy) as counseling tool that provides foundation for personal healing, family communication, and personal growth. Gives series of questions to help client assess family history's meaning. Discusses client issues and characteristics. (Author/CM)