In the first edition of this book, the concepts of marketing and planning library and information services were presented as effective managerial strategies. Several paragraphs from the introduction to the first edition are reproduced, with author commentary, in this edition as an affirmation that the message is still true. In this second edition,…

Over the last quarter of a century, the world has undergone rapid change. Almost every aspect of human life is more complex and interdependent, requiring knowledge of human and social systems as well as physical and biological systems. The social, behavioral, and economic (SBE) sciences contribute penetrating insights on such issues as the causes…

A program developed by the Association for Curriculum and Supervision Development and Group Decisions Support Systems, Inc., aims to enhance accountability and improve school district/community communication. Scoreboards for Schools addresses inadequacies of current financial reporting systems by providing tightly linked planning strategies for…

In colleges and universities, only an objective, comprehensive approach to financial planning and management can be expected to result in long-term financial equilibrium, strong investment performance, and success in achieving institutional objectives. A model integrating strategic financial management techniques and a five-step prudent investment…

Discusses when librarians should develop their own Internet collections and how to add value to them, based on examples from the Argus Clearinghouse Web site. Topics include evaluation criteria for Internet resources; strategic planning; Internet collection development policies; and adding value through organization, navigation, learning systems,…

Discusses effective tutor monitoring strategies based on experiences at the Open Learning Institute of Hong Kong. Highlights include key performance and strategic control points; situational factors, including tutor expectations and relevant culture; Theory X versus Theory Y leadership theories; and monitoring relationships with tutors. (LRW)

This article offers suggestions for developing an effective and functional board of directors in private schools, especially Montessori schools. Suggestions relate to the creation of a strategic plan as part of the American Montessori Society accreditation process, the composition of the board and standing committees, the futility of seeking grant…

In a series of personal reminiscences, the author provides insight into issues involved in funding and fund-raising at various institutions with which she has had associations (HRC University of Texas (Austin), Rosenbach Museum and Library (Philadelphia), American Antiquarian Society). Introduces a panel at the Fleur Cowles "Fleur"…

Describes the stages of project management and instructional design. Outlines and compares the roles of project managers and instructional designers, and discusses how designers need to use a systematic approach which combines the stages of each process to remain detail-oriented while being cognizant of the entire project. (AEF)

Examines issues involved in merging training and documentation departments in organizations, and emphasizes the need for leadership, patience, customer involvement through joint field studies, and strategic planning. Discusses the traditional separation of training and publications, personality differences between trainers and writers, problems…

Cluster analysis of 103 U.S. graduate business schools using data from 1988 and 1993 measured program variety, student diversity, and administrative approach. Significant numbers moved from comprehensive to niche-based program offerings and changed strategies in response to environmental changes. (SK)

A broad framework of goals for environmental interpretation was produced, and these goals were revised on the basis of input from a national panel. The goals comprised three hierarchical levels: (1) entry-level goals such as environmental sensitivity; (2) ownership goals such as resource site issue awareness; and (3) empowerment goals that include…

Considers the implications of the British Government's recent strategy paper on higher education. Concludes that the government faced many difficult issues and could not achieve all the desired objectives. It is likely that British higher education will remain underfunded, with increasing problems of quality. (SLD)

To increase student achievement, a Massachusetts school district used Appreciative Inquiry, a strengths-based approach to problem solving for strategic planning. The process asks: What does this organization do well, and what is our vision for the future. Cites activities that helped schools reach goals set in the process. (MLF)

Describes how, by focusing information technology (IT) resources on strategic goals, a growing number of higher education organizations and their leaders are creating new educational wealth and, in the process, increasing their return on investment. (EV)