This study for the Kentucky Department of Education identified and validated teacher competencies for teachers of students with emotional and behavioral disorders. The competencies address assessment, consultation, social skills development, behavior management, instructional programing/curriculum, personal/professional aspects, cognition,…

Presents seven steps for implementing Total Quality Management (TQM) in higher education: understand concept; ensure presidential commitment; develop a core of committed, knowledgeable people; establish TQM principles early; build on past strengths; be prepared to think and act differently; and develop systems thinking. Discusses considerations…

A study applied the concept of market segmentation to student evaluation of college teaching, by assessing whether there exist several segments of students and how this relates to their evaluation of faculty. Subjects were 156 Australian undergraduate business administration students. Results suggest segments do exist, with different expectations…

Virginia Commonwealth University has implemented some pilot improvement programs using the Total Quality Management approach. These have included improvement of a personnel action processing form, creation of a campus computing service request tracking system, and development of an alumni program database. The pilot programs have taught lessons…

Discusses attributes of library leaders that are based on a study of library leaders from academic, public, and school libraries; library school deans; and national library association executives. Four recurring characteristics are highlighted: intensity; communication and listening skills; consistency and the ability to develop trust; and…

Examines major issues and trends in serials management represented in the literature published during 1990. Topics covered include the pricing crisis; publishing and scholarly communication; cancellation projects; technological developments and alternatives to print; claiming and replacement activities; acquisitions and collection development;…

Discusses the organization of academic libraries and considers the question of centralization versus branch or departmental libraries. Issues that are raised include cost, administrative difficulties, interdisciplinary access, user expectations and demands, the role of faculty, and prospects for the future in light of technological developments.…

Reviews literature pertaining to the planning and management of the use of CD-ROM products in academic, special, and public libraries. Topics discussed include needs assessment, hardware and software selection, choice of vendor, staff and user training, cataloging, networking, resource sharing, workstation location, user charges, and costs. (21…

Describes a project that was developed to determine the potential of computer-based instruction for meeting the needs of elementary students in small, rural school settings. Highlights include computer-managed instruction; the importance of local context, including administration, parents, and staff; and the impact on student achievement, school…

Identifies the main topics addressed in the professional education literature during 1992, including cooperative learning, multicultural education, portfolio assessment, constructivism, adolescence, occupational education, educational management, counseling and personnel services, reading and communication skills, handicapped students, language…

Presents an annotated bibliography of 46 books of interest to school library media specialists in the categories of cataloging and technical services, issues and perspectives, management, resources, the teaching role, and technology. (LRW)

Examines the legal, historical, and pervasive underrepresentation of women in educational administration, paying particular attention to women in urban settings. A profile of female administrators in urban areas is presented, with emphasis on job-satisfaction factors. Implications for the law, policy, and practices to redress this inequality are…

Describes strategies used by 10 academic medical centers to preserve missions in face of changing demands and declining resources. Strategies include balancing planning and opportunism, developing new approaches for faculty participation in governance, experimenting with organization of core functions, listening to the customer, aligning…

Using a small corpus of classroom discourse from graduate business administration seminars, some language features of student-led discussion are identified, then considered in relation to syllabus content. The fruitfulness of a discourse-based approach to both description of formal spoken-language genres and to classroom methodology is discussed.…

An annual National Association of College and University Business Officers study finds that institutional student aid is being used as a tool to help shape desired class demographics. An analysis of trends in tuition, net tuition, enrollment rates, net freshman revenue, and freshman student-aid rates is summarized here, and questions raised by the…