As college and universities continue to explore online learning environments, practitioners must remain cognizant of meeting students' individual needs. American higher education has demonstrated that with increased accessibility comes increased diversity. As a result, institutions must be proactive and intentional with the delivery of…

The purpose of this study was to examine advancement toward three tasks of psychosocial development for a national group of academic peer advisors. Previous research and program evaluations have shown the positive impact serving as a peer advisor has on undergraduate students, in addition to the institutional and advisee benefits generated. In…

High-performing first-generation and economically disadvantaged students are more likely to attend colleges and universities that are less competitive than their academic qualifications allow, which makes them less likely to graduate. EMERGE is a multiyear, personalized college advising program that aims to address this problem by preparing…

This article seeks to explore different combinations of human and Artificial Intelligence (AI) decision-making in the context of distributed learning. Distributed learning institutions face specific challenges such as high levels of student attrition and ensuring quality, cost-effective student support at scale using a range of technologies, such…

Good advising and support services are instrumental in helping college students--especially Black, Latinx, and low-income learners--stay in school and complete a college credential. The authors of this report analyzed KPI (key performance indicator) data from iPASS institutions and chose five colleges with comparatively strong outcomes among…

Careers advisers in schools are of great importance. In order for the counselling to be effective, a social capital-intensive relationship must be built up between adviser and student, characterised by trust and shared understanding of roles and expectations. The aim of this quantitative study is to investigate the influence of a student's…

This exploratory, phenomenological study explored how rural community college students perceived barriers from the transfer process and the support services they had needed for their successful transfers to 4-year universities in rural Texas. Transfer shock and transfer student capital were the two frameworks employed to model sampled students'…

The process of applying for and receiving student financial aid is an incredibly complex process involving multiple stakeholders (students, institutions, parents, counselors), levels of information (federal, state, institutional, personal), and modes of communication (print, email, text message, social media, phone calls). Moreover,…

This study experimentally investigated the effectiveness of feedback on learner refusals in a computer-simulated academic advising session. Ninety participants were assigned to one of three conditions: implicit feedback, explicit feedback, and comparison group. Oral and written discourse completion tasks (DCTs) were administered in a pretest…

If one believes that the purpose of education is to fulfill the ideals of a democratic society, academic advisors must envision their roles as part of the larger social justice movement that strives to embody those ideals. Assuming these roles entails a willingness to facilitate provocative moments for students--to engage them in reflective…

Objective/Research Question: The purpose of this research is to explore the way use of student services can mediate engagement among first-generation and transfer students who use disability services at community colleges. The following research questions guided the current study: (1) At community colleges, how does frequency of use of student…

When Vicky Wood came to Washington State Community College as president in 2017, the college was investing limited resources in efforts to improve student success. Dr. Wood brought on a new leadership team, which has engaged faculty and staff throughout the college in making substantial changes to organizational practice and culture with the goal…

The purpose of this case study was to examine student experiences within an established guided pathways model program that integrated a system of student support to increase on-time graduation rates. Four research questions guided the investigation: (1) How did the participants describe the college's approach to helping students enter an academic…

Pre-college access programs operating in high schools commonly focus on assisting underserved and historically excluded populations of students in preparing for, applying to, and enrolling in postsecondary education. Through two analyses, this study examines the efficacy of two types of access programs in facilitating postsecondary enrollment and…

This qualitative case study examined the transfer experience of nontraditional Latina students transitioning from a community college to a 4-year institution. For this study, nontraditional students were defined as individuals who delayed enrollment, attend part-time, work full-time hours, are financially independent, have dependents, and do not…