TPAC is a small third party health claims business that was seeking avenues for revenue growth and opportunities to increase efficiency. One course of action that management selected to achieve these goals was a change in the software application used to process claims. The new application was adopted to increase the speed and accuracy of claims…

While there is considerable research about the nature and practice of leadership in business, K-12 education, and health sciences, evidence regarding early childhood leadership is relatively thin. One way to conceptualize early childhood leadership is to consider two functional types--administrative leadership and instructional (or pedagogical)…

Complexity Theory provides unique insights into the implementation and operations of a district literacy initiative. The successful and unsuccessful structures of the literacy initiative are examined through a complexity lens in order to gain insight into the relationships between elements of a complex system and its processes operating within a…

Despite the steady rise in online education and increasingly empirical studies on related learning technologies and technology support, there is considerable evidence that the field has not kept the pace with studies related to online education administrators (OEAs). Further investigation was needed into OEAs' practice of day-to-day administration…

Within California, there is widespread understanding and consensus that college affordability is a challenge that needs to be addressed. Along with this consensus on the nature and implications of California's college affordability problems, there is also emerging agreement about how to tackle it. While this convergence can form the backbone of a…

The objectives of the audit were to determine whether the Puerto Rico Department of Education (Puerto Rico): (1) submitted complete, accurate, and reliable Adult Education program performance data to the U.S. Department of Education (Department); (2) ensured that Adult Education program funds were used in accordance with applicable Federal and…

Since 2000, I have been coordinating a web based virtual exchange project, Project Ibunka. Ibunka means different cultures in Japanese. It aims to provide opportunities of authentic interaction among EFL/ESL learners all over the world. The project has been giving English language learners from various countries opportunities to use English for…

This study explores the struggle between the positivist and interpretivist paradigms within the Information Systems (IS) discipline. More specifically, this dissertation takes an in-depth look into why there is a minimum amount of interpretive research in IS to determine why and how projects fail. This study is based in the seminal work of…

After a prior failed adoption, ComprehensiveCare plans for a second attempt in adopting Electronic Health Records. The owner-physicians on the board of directors have replaced the administrator due in part to the missteps of the prior adoption. William Shoemaker, the new administrator, must grapple with several important decisions to provide the…

Advocates for student voice in higher education believe students should have the right and power to engage in much of the decision-making traditionally dominated by instructors or administrators. This qualitative study examines the role of student voice in the evaluation of textbook quality. Evaluators included two graduate students enrolled in a…

With the advent of the Next Generation Science Standards in engineering (NGSS, 2013), teachers of multiple subject areas are being asked to do more than ever before--not only to teach engineering content in the K-12 classroom but also to engage students in authentic disciplinary reading and writing as part of content learning. These standards…

This paper explores the concept of learning in a setting of experiential knowledge acquisition. The main focus is how facilitators of learning processes can design learning spaces, where the boundaries of what is expected from the learner are challenged. The aim is to explore the action-based learning processes occurring in experiential learning…

I revisit the so-called Illinois Decision of 1955, which eliminated basic writing from the University of Illinois Rhetoric Program and caused a chain of similar programmatic actions on other campuses nationwide. I contend that reviewing and archiving the Illinois Decision as a locally specific act with multiple actors besides WPA Charles Roberts…

Because information and documentation units in libraries have responsibility for an ever-increasing number of projects, this paper aims at analyzing the discipline of project management in library and information science (LIS) from a professional perspective. To that end, the researchers employed quantitative and qualitative methodology based on a…

Administrators of adult education programs work in dynamic and ever-changing environments. They are continually challenged with a myriad of issues related to program budgeting, marketing, strategic planning, funding, human resources, and other topics. With decades of real world experience in the field, Steven Schmidt and Susan Yelich Biniecki have…