The evolution of the Workplace Education Service that operates in South Australia is chronicled. Begun as a single program designed to integrate workplace literacy, English as a Second Language, and literacy education for both native and non-native English-speakers in an automobile plant, the project grew into a network of programs and services in…

This guide is intended for use in conducting a reading lab for a broad group of workers ranging from nonreaders to persons reading at a fifth-grade level. Presented first is a course overview that includes the following: information on the course's targeted population, student selection process, and demographics; strategies for adult remediation;…

This workbook, designed for workplace literacy courses, contains materials for a business writing course. The course presents the fundamentals of effective business letter writing, focusing on logical organization, word choice, style, tone, and clarity. The course uses students' own examples as well as practice exercises for reinforcement.…

This workbook, designed for workplace literacy courses, contains materials for a business writing course. The course provides strategies for presenting ideas clearly and accurately. Introductory materials include objectives, a topical outline, and information on time for the course and continuing education credits. The 16 sessions of the course…

This workbook, designed for workplace literacy courses, contains materials for a basic course in blueprint reading. The course provides a review of mathematics, information about using measuring tools to read blueprints, an explanation of the principles of blueprint drawing, and instructions on interpreting blueprint specifications. Introductory…

This workbook, designed for workplace literacy courses, contains materials for a mathematics review course to be taken prior to a course in blueprint reading. The course provides practice in the mathematics skills students need in order to take a blueprints course, including practice in calculating decimals, linear measurement, common fractions…

Two English-as-a-Second-Language (ESL) curricula for hotel employees are outlined. The first is limited-English-proficient (LEP) housekeeping staff. It contains notes on initial background and needs assessment, assessment results, course logistics and project design, course content, evaluation, and results. The 60-hour beginning-level curriculum…

An organizational needs assessment (ONA) process was developed to gather information about the basic skills upgrading needs and issues in the Division of Residence Operations of a state university. Forty-four participants from management, union leadership, and all job levels in the university's custodial and maintenance departments participated in…

A curriculum designed by the Maury, Tennessee, Literacy Council to address deficiencies in English-language skills is presented. Maury County, Tennessee, is a rural area south of Nashville whose automotive industries and ethnic restaurants have immigrant populations in need of English instruction. A state 353 teacher training grant was obtained to…

A study identified and conducted onsite case studies of 18 different education programs conducted by small companies. Two-thirds of them were conducted by manufacturing companies; the remainder were in health services, construction, or transportation companies. Most of the programs served fewer than 25 workers and had been in operation for less…

An ethnographic study of five clerk-typists and five applications clerks in a large federal agency included observations, interviews, and a 3-week job literacy program. Both in their performance on job tasks and in the tests and exercises in the literacy program, the clerks demonstrated a number of strategies by which they quickly locate…

These instructor's materials consist of a handbook directed to the teacher and 33 worksheets teachers can use with adult students in order to use the cloze procedure to assess how readily they can read materials of differing complexity. The handbook introduces the materials by considering such questions as What is meant by reading?, How could…

This workbook accompanies a videotape (available from the same source) developed as part of a workplace English-as-a-Second-Language (ESL) literacy project. The project was an effort to integrate workplace rights and union issues into a literacy curriculum, and is intended primarily for intermediate to advanced ESL students. The curriculum…

This report pinpoints the need to upgrade workers' skills and the means for accomplishing this goal through the development of workplace learning programs (WPLPs). Labor supply and demographic trends that affect the nation's workplace are explored. An examination of training programs follows. General guidelines for establishing WPLPs, derived from…

This packet of materials from the Los Angeles Herald Examiner's English-as-a-Second-Language (ESL) workplace literacy program, defunct since the newspaper's closing, contains the following items: an overview of the program; a list of units and subunits; two sample lesson plans; teacher guidelines about evaluation and progress; lists of specific…