Because individuals are motivated by work which they regard as challenging and worthwhile, their motivation is increased as they are given clear-cut responsibility. A performance appraisal system based on these new insights is available and may be used by supervisors. (NL)

Criteria, evidence, and judgment are the three essential elements in evaluation, which should be done with a view to contributing to present and future programs. (NL)

The article is in French with no translation provided. (RT)

The results of this study suggest that public service evaluations cannot be divorced from the social environment in which they evolve. The use of qualitative indicators such as citizen satisfaction to assess public service impact is questioned. (Author/RM)

Describes attributes of a good computer manual: it should clarify the expected expertise of its audience; use common terminology; provide installation instructions and sufficient high-quality "hands-on" tutorial instruction; list common errors and their corrections; contain an adequate index and a quick reference guide; and be pleasant to use.…

Reviews the literature which examines the performance of various experts in making professional judgments under conditions of uncertainty. The quality of professional judgments in a variety of fields is evaluated according to five criteria. Several reasons for diagnostic or prognostic errors are identified and methods for improving judgment are…

Evaluation audiences can understand evaluation reports if the reports are written in common language, use proper organization, and incorporate information which provides the audience with a context for understanding the report. Suggestions about how this can be achieved are offered. (Author/RL)

Teacher documentation of class time usage and strategies is presented as a useful tool for productive criticism and accountability. (RJG)