This essay discusses the rhetorical impacts of the consumption metaphor on how advisors think about their work using student responses to the COVID-19 pandemic to highlight the problematic nature of the consumption metaphor for higher education. Academic advisors should reconsider how they "think about" their work and their messages to…

The researchers qualitatively explored the shared experiences of six international students in a CACREP accredited counseling program. Using the protocol outlined by Huberman and Miles (1994) to analyze phenomenological data, seven well-supported themes emerged with implications for counseling programs that have international students.…

Despite the success of academic advising dashboards in several higher educational institutions (HEI), these dashboards are still under-explored in Latin American HEI's. To close this gap, three different Latin American universities adapted an existing advising dashboard, originally deployed at the KU Leuven to their own context. In all three…

As higher education leaders, chief academic officers are capable of affecting the ways advising is structured and performed on college campuses, but little is known about how they regard advising. This study investigated the perceptions of 181 chief academic officers at two- and four-year public and private institutions in the U.S. regarding…

This research was carried out to examine the effect of graduate students' perceived academic advisory quality on their academic knowledge levels. A total of 130 graduate students, 50 of whom were masters and 80 were doctorates, who studied in the field of sports sciences, participated in the study during the 2019-2020 academic year. In the…

Student athlete support services play a vital role in student athlete success at university athletic departments across the country. The National Collegiate Athletic Association (NCAA) requires that Division-I (D-I) institutions provide student athletes with academic advising, mentoring, tutoring, and life skills programs (Gerstner, 2017) to help…

Advising is a critical component of Prior Learning Assessment (PLA). Students may have a range of learning experiences that advisors can help translate into academic credit. Redesigning advising systems is a key part of the work that NASPA -- Student Affairs Administrators in Higher Education and core partner organizations are leading as part of…

The COVID-19 pandemic is putting immense strain on districts, schools, students, families, and all the stakeholders connected to them. During the Great Recession, many people enrolled in a postsecondary pathway based on the job market's weakness. Those without any postsecondary education fared particularly poorly after the Great Recession.…

The purpose of this study was to gain an understanding for the experience of enrolling in a community college through the lived experience of high-achieving, low-income students. Prior research highlighted the disparate enrollment behaviors of HALI students. In particular, HALI students disproportionately attended open-access, for-profit, and…

Women in higher education face several challenges including visibility, chilly work climates, and barriers to leadership positions. Research on women in academia has focused on faculty and leadership and less on the female staff working service jobs, such as the role of the academic advisor. The present interpretive qualitative study uses…

The purpose of this study was to examine if community college students in differing learning communities had different perceptions of their career and academic needs and whether students in different learning communities perceived their career and academic advisor as meeting these needs (i.e. are they satisfied with their advising). In addition,…

The problem examined at the local site was that online faculty members were resistant to their new role of online advising and program administrators felt faculty may be underprepared for the task. The purpose of this qualitative study was to explore the perspectives of online faculty advisors and program administrators regarding the challenges…

This study presents a systematic review of the literature on the predicting student retention in higher education through machine learning algorithms based on measures such as dropout risk, attrition risk, and completion risk. A systematic review methodology was employed comprised of review protocol, requirements for study selection, and analysis…

We examined three large freshman cohorts from Texas State University, a Hispanic-Serving Institution (HSI), to identify risk factors that might affect academic retention. Risk factors supported by empirical studies such as first-generation, ethnicity, gender, financial aid need, high school performance, and living off campus were examined. We also…

This resource guide is a companion to the report, "Helping Underserved Students at Higher Performing iPASS Colleges: An Exploration of Support Practices." The report details how Black, Latinx, and low-income students are supported at five institutions that participated in the study. This guide describes and provides hyperlinks to useful…