An evaluation of the Kentucky Expanded Food and Nutrition Education Program used the critical incident technique to (1) identify on-the-job behavior to determine critical job requirements and (2) draw implications for training. The aides identified continuous personal contact with clients and an enthusiastic attitude as crucial to success.…

This paper examines the extent to which methodological pluralism and analytical triangulation can be meaningfully utilized for identifying commonalities between three distinct previously conducted research studies that explored managerial behaviors within specific sectors and cultures using the Critical Incident Technique. (Contains 4 tables.)

The videotape contains a number of distinctly different problems which counselors and other personnel involved in helping relationships face at various times in their respective careers. The implications and uses of the tape in counselor training and research are discussed. (Author)

Behavioral change is accomplished by the use of questionnaires that permit the participants to rate each other and management. (EK)

Paper presented at the Council of Academic Societies Conference, Washington D.C., October 2-5, 1968.

The four most common techniques for assessing continuing education needs in the health professions are quality assessment, critical incident techniques, surveys, and literature searches. Each method tends to reflect different needs, real or felt. (SK)

Describes the use of the critical incidents method in an internship program to introduce into field learning a symbiotic relationship between language and experience (or theory and practice) so that each can build on the other. (Author/IRT)

Masters students in counseling program were asked to report "critical incidents" that had influenced their development as counselors. Participants most frequently cited courses based on experiential learning and field experiences as being influential in their development. Events external to the graduate program also were frequently reported as…

Data from 221 marketing professors were used to classify critical student incidents as service system failures, response to student needs, or unprompted instructor actions. Resulting behavior changes included methods and materials changes, requirement clarification, reinforcement, student praise, and authoritativeness. Influential factors were…

Describes exercises that can uncover the assumptions underlying educational practice: (1) scenario analysis; (2) critical debate; (3) simulations of crisis decisions; (4) identifying heroes and villains; and (5) analysis of critical incidents. (SK)

This qualitative study involved five doctoral counselling students from a major Canadian university who shared critical incidents of barriers and facilitators of reflective practice in their graduate experiences. Sixteen incidents engendered reflection while eight hindered open reflection. Conditions found to facilitate reflective practice…

This article introduces a novel consultative method termed reconstitutive ethnography, considered useful for the in-depth description and analysis of the interaction between professional and client in the delivery of a health or social care program. The article contextualizes this method in process evaluation generally and specifically in what the…

Results of interviews with business students do not support the notion that grades help learning. (Author/KM)