The Information Technology (IT) help desk positions serve as the gateway between the IT department and users. Although IT is one of the most employable job categories, and crucial for business, staffing these positions with properly trained and certified IT personnel and retaining them is a major challenge for IT help desk managers. What are the…

The goal of this dissertation is to investigate the enabling role that agent based simulation plays in business and policy. The aforementioned issue has been addressed in this dissertation through three distinct, but related essays. The first essay is a literature review of different research applications of agent based simulation in various…

The aim of this study is to suggest a direction of developing SMART education contents for its effective implementation by analyzing the status of educational informatization policies in Korea. Korean government has built the information and communication infrastructure, and provided teachers and students with various kinds of contents. And, in…

Information Technology projects have migrated toward two dominant Project Management (PM) methodologies. Plan-driven practices provide organizational control through highly structured plans, schedules, and specifications that facilitate oversight by hierarchical bureaucracies. In contrast, agile practices emphasize empowered teams using flexible…

The purpose of this study is to explore healthcare consumers' perceptions of their Electronic Medical Records (EMRs). Although there have been numerous studies regarding EMRs, there have been minimal, if any, research that explores healthcare consumers' awareness of this technology and the social implications that result. As consumers' health…

Continuous Partial Attention is a current concept open to research which, besides multitasking, intensely occupies the agenda of education, communication and cognitive psychology. The purpose of the present study was to determine educators' continuous partial attention. In line with this purpose, the research data were collected from 109 educators…

Purpose: This paper aims to report work regarding the design, development and evaluation of a surface computing application to support collaborative decision making. The domain-independent application, the so-called Ideas Mapping, builds on the principle of affinity diagramming to allow participants to analyze a problem and brainstorm around…

The aim this study was to examine the relationship between the perceived usefulness, perceived ease of use, perceived entertainment, attitude and the users' intention toward using the fourth-generation (4G) wireless mobile services. Data of this study were collected by survey with a cross sectional approach. The data were analyzed with factor…

The article analyzes the development of competency-based professional training standards and their implementation into educational process in foreign countries. It determines that the main idea of competency-based approach is competency-and-active learning, which aims at complex acquirement of diverse skills and ways of practice activities via…

Purpose: The purpose of this study is to identify how knowledge sharing literature has discussed task, structure, technology and people as elements of organizational change and to examine the interactions between the four elements of knowledge sharing. Design/methodology/approach: The research questions guiding the study are: How do organizational…

Technology is more present than ever. Young people are interested in technological products, but their opinions on education and careers in technology are not particularly positive (Johansson in "Mathematics, Science & Technology Education Report." European Round Table of Industrials, Brussel, 2009). If we want to stimulate students'…

Intensification, speed of change and faster pace of life have recently emerged as significant issues in studies analysing the current academic climate. This article takes up the "social acceleration thesis" as a conceptual resource for capturing the relationship between the individual experience of time and the changing structure and…

Augmented reality (AR) is an emerging technology that blends physical objects with virtual reality. Through the integration of digital and print media, a gap between the "on and offline" worlds are merged, radically shifting student-computer interaction in the classroom. This research examined the results of a multiple case study on the…

This study attempts to design a survey to assess students' perceptions of twenty-first-century learning practices in their classrooms and the resulting knowledge creation self-efficacy among the students. In addition, it also explores the relationships among the various dimensions of twenty-first-century learning practices. Four hundred and…

This article examines how insights from multimodal theory and research may assist teachers working with a range of multicultural students, for whom English is not their first language, in a typical urban classroom. These students have previously been referred to as "English as a Second Language Learners" (or ESL) in Australia while…