The new Hewlett-Packard was the largest merger in technology history. During its merger, the new company faced an intense organizational change and integration of two different corporate cultures. While all these changes were occurring, its Workforce Development (WD) was also facing its own reinvention--a paradigm shift from being just a training…

As a form of performance monitoring, electronic performance monitoring (EPM) offers the opportunity for unobtrusive and continuous performance data gathering. These strengths can also make EPM stressful and threatening. Many features of performance evaluation systems, including the organizational purposes for which they are used, can affect…

Best practices for online courses are explored as precision teaching (PT) within the context of a case study analysis. The case study focuses on courses taught, 100 per cent online, as part of Quality Systems (QS) at Bowling Green State University (BGSU). PT literature establishes main attributes desired as the basis for best practices. The…

The People Capability Maturity Model[R] (People CMM[R]) advocates a staged approach to organizational change. Developed by the Carnegie Mellon University Software Engineering Institute, this model seeks to bring discipline to the people side of management by promoting a structured, repeatable, and predictable approach for improving an…

User participation and its relationship to system success have been discussed in the information systems (IS) literature from many theoretical and practical perspectives. In reality, most of this discussion is grounded in empirical research that has yielded mixed results on the importance of user participation and its relationship to system…

Regardless of whether an institution is a reluctant passenger on the racing technology train or itching to throw another shovel of coal on the fire, continuing advancements in technology make it a formidable factor in life on college campuses today. While students are updating their most recent social networking sites, faculty, staff, and…

Problems with implementation of the No Child Left Behind Act (NCLB) can be assessed in light of change management theory. Viewing stakeholders collectively as a corporate entity supports employing change management strategies to make the NCLB work. Examining ways that organizational controls and change management can work together points to…

Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of…

This paper outlines the principles and theory of performance support (in general) and of electronic performance support (in particular). It explains why the design and creation of electronic performance support systems are so important as a mechanism for providing scaffolding environments for use in improving the learning experience for new (and…

This paper provides a survey of medical applications that make use of Web3D technologies, covering the period from 1995 to 2005. We assess the impact that Web3D has made on medical education and training during this time and highlight current and future trends. The applications identified are categorized into: general education tools; tools for…

Discussion of the changes that human resource and training departments are undergoing. Focuses on the development of a soap opera format on the World Wide Web that reflects on performance technology, distributed technology, and shifting professional roles. Examples of episodes and suggestions for improving it as an educational tool are provided.…

Discusses unethical business conduct and corporate crime, focusing on workers who bend rules to achieve satisfactory performance and organizational goals. Describes research that investigated how two cues in an organizational setting, one legal (codes of conduct) and one social (company responses to ethical transgressions), affect how individuals…

Describes a framework to support an object-oriented approach to performance analysis and instructional design that includes collaboration, automation, visual modeling, and reusable Web-based repositories of analysis knowledge. Relates the need for a new framework to the increasing concern with the cost effectiveness of student and employee…

Provides suggestions to ensure the success of electronic performance support systems (EPSS) and electronic learning, including creating hybrid solutions; aligning EPSS with business objectives and performance requirements; change management efforts; and rapid application development to lower costs, shrink schedules, and improve quality.…

Describes two decisions in the development of effective blended instruction: selecting the instructional approach and selecting the development approach. Examines a successful training design and development case at a military continuing education college and analyzes it as an application of a blended onsite-online approach to human performance…