Discusses the problems that exist when organizational policies are written on a reading level which is inappropriate for the intended employees. Management must assess and adjust readability levels of policies and procedures, write policies in a clear manner, provide background, define terms, improve supervisor development, and use trainers more…

Discusses a South Carolina project to incorporate high technology training into programs at 16 technical colleges. Also discusses the development of training modules, supervisory training courses, special schools instructor training packages, a statewide system of resource centers, and mobile training units. (CT)

This study was intended to demonstrate the effectiveness of four selected economic indicators as criteria for evaluation of a manufacturing firm's management training program in communication skills. Though the results indicated that the program effected change only in employee turnover, the study supports the measurement of training by economic…

Discusses behavior and learning theories and describes a supervisor training program based on behavior-modeling techniques. Reviews research evaluating the effectiveness of this technique in improving supervisors' performance. (SK)

Expertise in the labor relations field is seen as necessary for any college or university engaged in collective bargaining. Three choices are considered: hiring the expert, retaining an outside consultant, or training the in-house specialist. Management, it is suggested, must maintain the power balance by meeting expertise with expertise.…

Describes a developmental framework that incorporates four supervision models. This reflects changes that occur during supervision and offers the supervisor and trainee a means of conceptualizing developmental stages of supervision. Professionalization occurs during supervision as the trainee assumes greater responsibility for the content of…

United Air Lines' progress is directly related to its training programs, which are geared to constant change and new technology. Its training objectives include: a clearly formulated corporate training policy, needs assessment, training budgeting, systematic job performance assessment, interdepartmental coordination, up-to-date training, personal…

Investigates the effects of an inductive versus a deductive instructional approach on the constructive feedback and problem- solving skills of supervisors. Assesses 16 supervisors' acquisition and transfer of skill in giving instructional feedback, problem- solving skill, facilitator of subordinate problem-solving skill, and attitudes toward…

Reviews research on structured on-the-job training (SOJT) and summarizes the results of a study of training and development professionals that investigated SOJT practices in their organizations. In-house classroom training on how to conduct SOJT is discussed, and how employees learn to train others when classroom training is not offered is…

Investigation of the efficacy of group clinical supervision as an approach for helping supervisors and student teachers examine and test teaching alternatives suggested such advantages as reduction of time pressures, use of modeling behaviors, and increased discussion opportunities. (CB)

Solution-oriented therapy models emphasize client and family competencies. This paper takes assumptions common to solution-oriented therapies and develops a collaborative guideline for supervision that is isomorphic to these models, discusses a conceptual map for solution oriented supervision, describes assumptions of solution-oriented…

A structure of interlocking contingencies was designed to train and support managers' provision of effective feedback to subordinates, peers, and superiors at a large state residential institution for children with developmental disabilities. The system included formal scheduling of feedback, reinforcement, and goal setting. Increased feedback…

A study involving 92 administrators, 266 teachers, and 211 paraprofessionals identified competencies needed by teachers to supervise or direct the work of paraprofessionals in educational settings. Results indicate participants considered the competencies very important but the competencies were not observed as frequently as their perceived…

The need for teacher retention has prompted numerous American states to provide programs for training mentors. The goal of mentor training is to offer a support mechanism that will retain novice teachers and assist them in developing their teaching skills. Such a program is the Texas Beginning Educator Support System (TxBESS) which has supported…

This paper describes a creative approach for training counselor and counselor educators that provides collaborative interactions among students and faculty in several university training programs. Structured around a problem-solving activity and self-reflection questionnaires, undergraduate teachers-in-training were given an opportunity to receive…