This paper reports on part of an on-going interview-based study of the eight permanent secretaries who served at the Department for Education from 1976 to 2012. Following a discussion of the relevance of biography to the study of public sector administrators, it presents a portrait of Sir Tim Lankester. Based on his own account and that of…

Master of business administration (MBA) programs are under intense pressure to improve efficiencies, lower tuition, and offer refreshed curriculum that is of high quality and regarded as relevant by the marketplace. In light of this environment, the authors propose a conceptual framework for effectively employing operations management (OM)…

In this paper, I argue that a "de facto" politicizing approach to the principles of Catholic Social Teaching miscasts several qualities of that body of teaching, leading to several negative prejudices. As a remedy to this politicization, I propose a "familial hermeneutical" approach that renders the principles of Catholic…

TPAC is a small third party health claims business that was seeking avenues for revenue growth and opportunities to increase efficiency. One course of action that management selected to achieve these goals was a change in the software application used to process claims. The new application was adopted to increase the speed and accuracy of claims…

This article provides an overview of the status of leadership in social work, with an emphasis on unique functions and challenges leaders face in the field. Included in this review is a consideration of the concept of leadership as distinct from management, a historical review of the development of leadership as a specialty within social work, and…

Professional development programs have been established in many academic libraries to support the research and scholarly activities of librarians. Continuous assessment can contribute to the sustainability and effectiveness of these programs. This study describes how measures of need, participation, satisfaction, and impact were employed to assess…

Every individual is characterized by a learning style which an individual develops over a course of time. The learning style may be shaped by different cultural environment. This study aims to find and compare the learning style of Indian and German business students by examining the learning styles of 81 students from India and Germany. The study…

Teacher and librarian collaboration is a main theme in school librarianship, education research, and professional literature. Now, within the American Association of School Librarians' "National School Library Standards," collaboration is one of the six Shared Foundations on which the standards are based. Improving collaboration in…

In this study, the relationship between psychological capital and the power resources used by the administrator in the educational organizations is researched. In the organizations and, especially, in the educational organizations expertise, reward power, compelling power, legal power, and charismatic power are the power types that managers use…

To reduce test-taking anxiety among businesses students, a Paired Adaptive Test (PAT) system was developed that allows students two chances to answer exam questions. In the study 46 students from three sections of Survey of International Business at Utah Valley University were given exams using the PAT. At the end of the semester, students were…

This article examines the effectiveness and impact of the AIDA (Attention, Interest, Desire, Action) persuasive strategy versus more direct rhetorical strategies. Approximately 142 individuals in the 18 to 25 age range participated in this study, which compared the persuasiveness of pairs of fundraising messages. Our preliminary findings indicate…

In this article, I argue that we are witnessing a new phase or 'theory turn' in the field of educational leadership. These more critical perspectives in the field of educational leadership have typically been marginalised by the larger body of orthodox approaches due to a perceived lack of focus on best practice and 'what works' discourses, and…

Ryerson University has grown from a relatively small polytechnical institute to a large comprehensive university, with a focus on innovation. The Library has transformed itself over the last decade by closely aligning strategic planning with University planning; embracing the entrepreneurial culture in its physical expansion and collaborative…

Journal rankings are increasingly being used as proxies for assessing the quality and worth of individual faculty and their contribution to institutional performance. Problematic within this agenda is the historical mapping and projection of current journal rankings. Individual papers are being assessed against criteria far…

The article written by three librarians who work in the Middle East, recount their experiences as library managers at academic institutions in Qatar, Afghanistan, and Iraq. While trying to provide services to the students and faculty of their academic institutions, they must also contend with security risks, such as kidnappings and bombings. They…