This paper analyses the nature of, and relationship between, a quality service initiative and the concept of strategic human resource development. Hilton International is the case study used for this analysis. The principal finding is that the quality initiative is acting as a catalyst for a strategic approach to human resource development to…

Purpose: The purpose of this paper is to consider the extent to which the concept of the corporate university is emerging as a simple re-labelling of the functional training area or a key strategic platform in developing organisational competitive advantage. Design/methodology/approach: A case study approach was taken to provide an in-depth…

Many states, accrediting agencies, and the Interstate School Leaders Licensure Consortium have policies and standards mandating strategic planning for public schools. Planning in schools has become synonymous with strategic planning. However, alternative approaches to change exist that offer more effective solutions to school improvement. School…

This paper discusses the managerialist approach to developing and implementing systems for flexible delivery of educational systems in the Australian university sector. Rapid advances in communication technologies have enabled the education sector to provide greater flexibility and diversity in the traditional areas of mixed delivery and distance…

A strong international dimension has always been and is increasingly becoming an essential ingredient of the university. This article investigates the state of and prospects for internationalisation of an extremely peripheral and historically marginalised South African university. Questionnaires and semistructured interviews with academic and…

The author introduces an experiential appreciation of organizational culture into a strategic management course. Students were asked to retrieve and to reflect on metaphors, totemic systems, and archetypal imagery associated with their college. Each technique was selected to explore the oblique views of organizational process and dynamics that…

This article features Edcouch-Elsa High School, a 1,500-student comprehensive high school in Edcouch, Texas. Edcouch-Elsa, which is located in the southern Rio Grande Valley, draws students from Edcouch, Elsa, and the surrounding agricultural communities located in the Delta Area of Hidalgo County, Texas. With about 25% of the students living with…

This article lays out a model of action learning for catalyzing strategic innovation in mature organizations that are faced with a new competitive playing field. Central to this model is the development of a set of sophisticated cognitive capabilities--sensemaking, strategic thinking, critical thinking, divergent thinking, conceptual capacity and…

This article describes how a small business school, as part of a strategic planning initiative to improve career services, added a self-directed career planning lab to an existing managerial communication course. The lab concept and the learning design are innovative because they met a student need without creating additional time demands on the…

Fashion is easily understood as something to do with style and consumption. However, the concept of fashion can also be applied when organisations and the change in them is analysed and explained. Universities and their departments adopt different kinds of policy fashions. This article approaches management by results and evaluation in the Finnish…

This paper examines management reaction to strategic change in organizations based on the findings from a study of management responses to environmental change in further education. The paper sets out a number of propositions about the key factors required for successful strategic change in a public sector organization based on a national survey…

Colleges and universities are growing, and they need new facilities to accommodate this growth. Whether it's space for new academic classrooms, laboratories, dormitories, research centers, business incubators, or space for retail and services necessary for a campus to thrive, college and university business officers are involved in decision-making…

Increasing the participation of minority groups at public colleges and universities is a longstanding goal of the Board of Governors for Higher Education, as first outlined in its 1983 "Strategic Plan to Ensure Racial and Ethnic Diversity in Connecticut Public Higher Education." The minority groups defined by the plan are:…

Campus 2020: Thinking Ahead asked British Columbians to imagine the future of higher learning and to create a plan that will help us get there. This report is that plan. This report is the first comprehensive look at higher education in British Columbia in 45 years. It charts a course for the future that builds on the strengths of the past. While…

Refugee young people are an educationally diverse group. However, unlike groups such as Gypsy/Roma and Travellers, in the UK they do not attract targeted educational funding. In addition, neither the UK integration or refugee educational strategies nor the Higher Education Funding Council for England's strategic plan refer to higher education as a…