In fall of 2011 the University at Buffalo Libraries circulation department undertook Six Sigma training for the purpose of overhauling its student scheduling process. The department was able to mitigate significant staffing budgetary reductions and resource reallocations and to overcome the unique challenges of scheduling student labor for a…

Through vision, leadership, and creativity, Salisbury University's Blackwell Library transformed its access services department structurally and philosophically to better position itself to meet, and strive to exceed, today's user needs and expectations. Restructuring and the introduction of new leadership and new ideas provided the foundation for…

Recent years have brought many changes to the ways in which schools in the United States address learning disabilities in their students. In an attempt to provide all students with appropriate reading instruction and to identify struggling students in a more timely manner, the 2004 revision of the Individuals with Disabilities Education Act…

This study reports on the development and use of an analytical framework for interrogating the practice of newly qualified mainstream teachers recently graduated from a one-year Professional Graduate Diploma in Education (PGDE) that was informed by a concept of inclusive pedagogy. Inclusive pedagogy is an approach to teaching and learning that…

As we continue into the new millennium, it is imperative that educational institutions equip graduates with the knowledge and skills that are increasingly needed and valued by business and industry. In this article, the authors argue that the case study approach and, specifically, case study competitions constitute an ideal pedagogical strategy…

A problem-solving capstone course for mathematics and mathematics education majors can help majors synthesize material learned in the major, create a basis for lifelong learning in the discipline, develop confidence, and promote interest in graduate study. Such a course may also play a role in departmental assessment of the major. This article…

In the early 1990s, in an effort to enhance their majors' ability to communicate mathematical ideas, the Mathematics Department at Bellarmine University added a capstone course, "Readings in Mathematics," to the curriculum of each degree program in the department. We provide an overview of the course, noting its unique aspects, with…

Standards and accountability policies are central elements of school reform agendas aimed at equalizing students' access to quality education and closing the achievement gap. Yet, such policies have failed to yield the expected, large scale results. One explanation may be found in the embedded zones of wishful thinking. Two particular zones of…

In this "Fast Facts," a state has received Race to the Top Early Learning Challenge funds and is seeking information to inform the design of the Quality Rating and Improvement System (QRIS) validation study. The Center on Enhancing Early Learning Outcomes (CEELO) responds that according to Resnick (2012), validation of a QRIS is an…

Background/Context: Community colleges are central to the United States' college completion goals. A popular strategy pushed by a number of influential policy organizations and foundations is a policy of tying state funding to community college completions, otherwise known simply as performance funding. This is happening despite little to no…

In today's rapidly changing global economy, "21st century skills" means much more than proficiency in basic academic subjects. One of the most important noncognitive competencies for student success is conscientiousness, which encompasses traits such as perseverance, self-regulation, resilience, and responsibility. Researchers have found…

Most special education administrators do not get the chance to network regularly with professional peers to discuss job challenges and strategies. School-district special education directors routinely juggle complex, difficult, time-consuming, and emotion-laden job demands, but when things get tough, they usually find themselves solving problems…

Following our "Call for evidence of sector-leading and innovative practice in advancing equality and diversity" (HEFCE Circular letter 16/2016), HEFCE commissioned the Equality Challenge Unit (ECU) to report back on the range of equality and diversity practice undertaken across the higher education sector. Of 120 submissions received,…

Governments and other organizations that design, implement, or manage in-service teacher professional development (TPD) programs navigate many choices and challenges to build monitoring and evaluation (M&E) systems that suit their program objectives and constraints. The primary objective of a TPD M&E system is to help guide the program…

The Supplemental Nutrition Assistance Program (SNAP) helps people with low incomes avoid hunger and afford food. It stimulates the economy, improves individuals' success at school and work, and promotes better health. SNAP's Employment and Training (E&T) program is designed to assist participants in gaining skills, training, or work experience…