Community colleges are the leader in facilitating career and technical education (CTE) and workforce development (WD) programs. However, employers who hire recent graduates of these programs question the quality of the education provided. This qualitative study used a focus group comprised of manufacturing and engineering professionals in Florida…

Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

Governors' State of the State Addresses signal policy priorities for the coming year and allow state policymakers to get a sense of trending issues in their state and other states of interest. This year to date, 44 governors have delivered their address, and the impact of the COVID-19 pandemic on education reverberated across many of them.…

In the last two years, the nation's workforce development boards have focused on job training and placement in the face of many challenges related to the changing labor market, a global pandemic, and an economic shutdown. The Council for Adult and Experiential Learning (CAEL) spoke with five workforce development board directors from across the…

Access to pre-primary education has increased significantly in the past two decades and, as of today, boys and girls are participating equally. However, despite this gender parity in access, the pre-primary education system does not always deliver on its potential to tackle gender inequalities and address harmful gender stereotypes and norms. In…

Despite the growing demand and availability of non-degree workforce training, outcomes for these programs are mixed. For some, non-degree programs are a faster, more affordable pathway to a good job, and, more importantly, a career that offers economic security--they represent the future of education. But for others, non-degree programs are a…

Purpose: The military medic/paramedic population has desired to seek further education in healthcare with a program that provides earned credit for their prior learning and experiences. The population specifically wants to become a registered nurse (RN). As the nursing shortage continues, these military medics and paramedics are an untapped…

This chapter provides a crosscutting, comprehensive analysis of the factors defining Japan's international cooperation in education over its 65-year history. These factors are examined from seven perspectives: (1) engagement and collaboration with the international community; (2) influence of Japan's own historical experience; (3) structure and…

States are coordinating with two-year institutions on workforce programming for unemployed or underemployed residents. Reskilling residents is especially vital for states that endured historic unemployment rates as a result of COVID-19-related layoffs. Nationally, the federal Coronavirus Aid, Relief, and Economic Security Act (CARES) is making…

Higher education is a window for people to gain knowledge and skills. People who step out in higher academic learning are expected to be equipped with competencies needed in the different job sites. Therefore, the responsibility of every institution to seek alternatives to further enhance academic opportunities. The main objective of this study…

The United States, along with the rest of the developed world, is experiencing a shortage of cybersecurity talent in the workforce ((ISC)[superscript 2], 2019). Among the strategies being encouraged and used to close this workforce gap are work-based learning programs like cybersecurity apprenticeships. Well-designed apprenticeships can provide a…

A study from Lumina Foundation and Walmart shows how Walmart's Live Better U employee education initiative improves outcomes for associates and for Walmart. The report focuses on measurable impact for participating associates and includes disaggregated outcomes by race and ethnicity. Specifically, it shows how Walmart's employees of color use and…

This document was produced by the authors based on their research for the report "Engaging More Employers in Nationally Recognised Training to Develop Their Workforce. Research Report" (ED616445) and is an added resource for further information. This support document reports on the outcomes of 35 interviews with employers in five…

This study develops a critical understanding of how democracy and neoliberalism shape community college (CC) internationalization. CCs are sites of ideological struggle as they navigate and balance their democratic values of access with societal pressures to economically rationalize their existence. Within the growing movement of CC…

The United States economy currently suffers a significant skills gap in its workforce, one that approaches crisis proportions. This skills gap (Christo-Baker et al., 2017; King et al., 2017; Laboissiere & Mourshed, 2017) will have profound effects on future U.S. economic growth and, by extension, on global economic growth. Researchers have…