Discusses performance improvement interventions, including training, and the need for evaluation to measure training effectiveness. Reviews six evaluation perspectives of corporate training programs and recommends four areas for further study, including overall evaluation models and appropriate uses of the results of evaluations. (Contains 63…

Discusses the need for teamwork for organizational success and productivity and provides two native Chinese performance technologists' perspectives on barriers to team performance in Chinese culture. Topics include class distinction and bias; being noncommittal and avoiding involvement; professional relationship versus friendship; and lack of…

Describes 360-degree feedback that provides performance data from multiple points of reference. Topics include reasons for performance improvement; what needs improvement; how to improve; choosing a reliable 360-degree instrument; and applications of 360-degree feedback, including personal development, team development, change, and needs…

Suggests that performance consultants are at their best for the benefit of clients when they assume the role of facilitator, not solver of clients' performance problems. Describes the four requirements involved in facilitation: Facilitators, Exemplary Performers, a Model, and Resources. Illustrates how to implement and use the four features of…

Discussion of organizational change and possible negative effects which can impact organizational performance focuses on ways a manager can identify problems with employee motivation and productivity and address them in a supportive manner. Topics include clear expectations, open communication, and recognizing employee efforts. (Author/LRW)

The purpose of the standards described in this article are to provide guidance and a common set of values for human resource development/human performance training (HRD/HPT) professionals. General Standards; Research and Evaluation; Advertising and Other Public Statements; Publication of Work; Privacy and Confidentiality; Teaching and…

Examines the cultural adaptation process experienced by people working in foreign environments. Reviews current organizational gaps in managing cross-cultural challenges; examines the phenomenon of culture shock; and presents a model for applying HPT (human performance technology) strategies to change culture shock to cross-cultural competence.…

Describes a study that investigated the relationship between transformational leadership practices, culture, and organizational effectiveness in 12 small manufacturing and service companies. Discusses difference between high-performance and mixed-performance companies and describes results from the Leadership Practice Inventory (LPI) and the…

Over the past several years, there has been a shift in emphasis in many business, industry, government and military training organizations toward human performance technology or HPT (Rossett, 2002; Dean, 1995). This trend has required organizations to increase the human performance knowledge, skills, and abilities of the training workforce.…

Drawn by a vision of solving performance problems in a systematic, systemic and results-based approach, training professionals are turning to human performance technology (HPT). However, many who try to implement HPT find themselves struggling to measure the improvements their interventions are designed to achieve. Ford notes that these…

Planning for the ongoing support and maintenance that accompany implementation of new enterprise resource planning systems may be more essential to realizing benefit from a technology investment than choosing the product with the most features. (Contains 1 table.)

International companies are recognised by equity between men and women as well as between other different groups (Diversity) as an economic factor and incorporate it into their company visions. Mixed teams are set up to design target group-oriented products, for example in automotive engineering. Therefore they need employees who represent the…

The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of…

Today, collecting, evaluating, and analyzing data--the basic concepts of scientific study--usually involves electronic probeware. Probeware combines sensors that collect data with software that analyzes it once it has been sent to a computer or calculator. Science inquiry has benefited greatly from the use of electronic probeware, providing…

Cleveland, a former student and colleague of Watkins was aware of his earlier use of the Halpin and Crofts Organizational Climate Descriptive Questionnaire (OCDQ) at the school level in a school improvement initiative. Later as superintendent of a small city school system, Cleveland encouraged an elementary principal to utilize the results from…