The bibliography was compiled in response to requests for background information about the critical incident technique; references were provided by those interested in the technique. Graduate students searching for guidance on the technique should find it useful, as should researchers. The critical incident technique is a method of research…

This form was devised to provide a set of procedures for collecting and utilizing direct observations of specific student behaviors which clearly illustrate the achievement of one of the ten goals of this program. Forms can be used by teachers, students, and parents. (See TM 001 375 for summary of project.) (MS)

Results of a programmed instruction approach to race relations training (the culture assimilator) in the U.S. army indicated that the problems used in the assimilator were far more familiar to black officers than to white officers; white officers did learn acculturative materials, and there was significant improvement on an independent test of…

This research attempts to determine whether Behavioral Observation Scales (BOS) could be improved by developing them through quantitative methods. The underlying assumption was that developing composite scales with greater internal consistency might improve their generalizability as evidenced by the cross-validation coefficients of scales based on…

In activities designed to educate them about similarities and differences between disabled and nondisabled, disabling conditions in general, and a particular autistic child, six preschool children were compared to 12 control children on incident reports to teachers about the autistic child and in sociometric ratings concerning the child.…

Identifies, analyzes, describes, and compares the performance behaviors of Mexican-American and Anglo-American deans and chairpersons in Texas community/junior colleges using Critical Incident and Behavioral Event Interviewing Techniques. Results indicate that ethnicity, environment, and role position had only a minimal relationship to the…

The grading standards must be based on society's needs and the availability and ability of students to be trained to fill these needs. (IR)

Consultation is primarily a problem-solving process. This exploratory research suggests that the consultant's expertise in the problem area, personal characteristics, and the skill to establish a cooperative working relationship are the most critical behaviors for success. (Author)

Interviews with 50 First Nations adults in British Columbia generated 437 incidents illuminating the facilitation of mental healing. Fourteen categories emerged, including participation in ceremonies and cultural traditions, expressing emotions, learning from role models, spirituality, connection to nature, exercise, and social connections.…

Used Critical Incident Technique to examine problems encountered by secondary school counselors and to explore counseling strategies used to deal with these problems. Twenty critical incidents were described by six counselors. Classified client problems using Missouri Diagnostic Classification System and classified ways counselors handled…

Of 239 Nebraska school board presidents surveyed, 68 percent had experienced a critical incident with their superintendents. The most frequently cited incidents involved communications or human relations (37 percent), followed by staffing issues (15 percent), and ethics (11 percent). Over half of the incidents resulted in superintendent…

Summarizes findings of a study that identified the criteria of managerial effectiveness at department level in secondary schools. Outlines both the "universally applicable" and "education-specific" competencies. Discusses implications regarding the selection, appraisal, and training of managerial staff in secondary education.…

States that college and university administrators can recruit the best faculty by improving the selection interview process, thereby increasing the possibility of hiring candidates whose needs match those of the institution. Describes a system that colleges and universities can adopt to improve the interview process. Contains 26 references. (VWC)

By exploring the nature of school cultures and how they affect daily classroom encounters, this article illustrates how critical incidents can be analyzed to help educators understand themselves and influences shaping their practice. Critical incidents methodologies can transcend external monitoring systems to help schools develop self-review…

Reports qualitative results of a study of undergraduates that investigated the effect of a 30-minute presentation of Carol Kuhlthau's Information Search Process (ISP) model on undergraduate students' perceptions of research and research paper anxiety. Describes content analysis based on Critical Incident Technique that examined student writings on…