This book, which is intended as a resource for trainers, managers, supervisors, union representatives, or writers of training materials, contains six sections dealing with various aspects of the process of writing a wide range of workplace documents. Discussed in section 1 is the importance of identifying the purpose, topic, and audience of…

Five pre- and postevaluations were administered to 413 therapy aides who had participated in a workplace literacy program (which 273 had completed) to upgrade their job-specific reading, writing, and oral communication skills in five New York City psychiatric hospitals. Four of the measures showed significant pre-post gain. The data were then…

This module was developed by educators from the Emily Griffith Opportunity School. Designed for a broad spectrum of employees at a health care facility for the elderly, this three-session workplace literacy workshop is designed around a basic three-part communication model that includes listening, problem solving, and follow-up, along with a…

A discussion of English as a Second Language (ESL) in the workplace looks at current challenges and future educational needs. It begins with an overview of adult immigrant demographics in the United States and federal government conclusions about the kinds of skills needed by this population. Challenges facing immigrant workplace education are…

A report on the New York City Central Labor Council-Consortium for Worker Education Workplace Literacy Program documents 15 workplace literacy program activities undertaken by 16 unions. The report has five sections. The first section covers the history and socioeconomic context in which the state-funded program emerged, and the roles of the two…

A minicourse pilot project was designed by the Massachusetts Department of Education to meet the staff training and development needs of workplace educators in the National Workplace Literacy Program. During the course, various activities and group configurations were used to help teachers apply modeled approaches to their own teaching contexts,…

This guide is designed to provide private industry councils (PICs) with information on developing workplace literacy or job-related basic skills programs. Chapter 1 contains an overview of the nation's literacy problem and how it affects business and is designed to provide PIC members with background information to use when discussing the problem…

The formative evaluation of the Self-Directed Literacy Distance Learning for Developmental Disabilities Workers project is intended to assess the effectiveness of the course materials, operations process, and implementation. Designed to provide 96 hours of workplace literacy training to 426 developmental disabilities workers in about 80…

This instructor's guide contains six modules designed to help teach learners to prepare for, find, and be successful on a job. The modules include the following components: module overview, student outcome, purpose, introduction, icebreaker, background information, application activity, wrap-up, and handouts. The modules cover the following…

This instructor's guide contains materials for a 40-hour course that explores interpersonal communication and improves participants' ability to communicate with fellow workers and family members. A title page provides a course description with target audience and general objective. An introduction covers design of the 10-week course, with 2 2-hour…

Project WORKSMART was a Nashville, Tennessee-based workplace literacy project to provide an exemplary multidimensional workplace literacy program while simultaneously demonstrating products and practices that promote lifelong learning that can be customized and replicated in diverse work environments. The project was a partnership between…

This curriculum guide is the result of stories that students in workplace education classes have created in class and chosen to publish. The learners for whom this curriculum is designed are adult students voluntarily enrolled in a workplace education class in which the focus is literacy or basic skills training. Contents include the following:…

This document contains five papers from a symposium on the purpose and place of human resource development (HRD). "An Introduction to a Debate on the Foundations of the Field: The Purpose and Place of HRD" (Robert W. Rowden) introduces issues related to workplace learning, which both adult education and HRD claim as an area of practice. "The…

Most corporate funds for workplace literacy programs are invested in intermediate literate workers. Questions regarding these learners concern what should be expected of them; what they should expect of workplace literacy programs; who or what should determine these criteria; and ramifications of the answers. Issues that affect the answers are the…

A workplace literacy project to prepare Houston Lighting and Power Company employees for the commercial driver's licence (CDL) exam was evaluated. The following four components of Steele's (1990) evaluation model were used to evaluate the project: proof of effect, judgment against criteria, critical questions, and valuing. The evaluation revealed…