A survey of 148 nonfaculty professional and managerial staff members of the University of Western Ontario examined information seeking habits, the role of the campus library in meeting information needs, and the suitability of the critical incident technique as a methodology for understanding the relationship between professional and…

Critical incident methodology was used to study the attributional beliefs of 211 junior high school students in 4 subject areas. Results highlight the context-specific nature of causal beliefs and their linkages to reported classroom achievement. External attributions were more likely to generalize across subject areas. (SLD)

Eight elementary special education teachers attending a graduate course described 48 critical incidents that highlighted the advantages or disadvantages of their rural Kentucky areas in the delivery of special education services. Incidents were categorized and served as the basis for discussion of solutions to local problems in service delivery.…

Analyzes interviews with 81 Nebraska superintendents who had experienced "critical incidents" in their dealings with school board members. Of the 5 main categories, the most frequently cited were the following: (1) problems with relatives and friends (23 percent); (2) personal agendas (21 percent); and (3) disputes over hiring and firing…

Integrated portfolios can establish accountability for novice teachers and support professional development for novice and experienced teachers. Comprehensive portfolios for evaluating novices and critical incident portfolios for evaluating experienced teachers are described, and procedures for their review are discussed. Illustrations of their…

In this paper we offer an overview of reintegration policies in both Australia and New Zealand. We describe the rehabilitative practices of both countries, and their basis in the Risk-Needs-Responsivity model of offender rehabilitation, before outlining the recently developed Good Lives Model of offender rehabilitation. Our conclusion is that the…

Six broad domains were identified as influencing reintegration of ex-offenders including personal conditions, social network/environment, accommodation, criminal justice system, rehabilitation and counselling support, and employment and training support. Semi-structured interviews were conducted with 12 offenders and 22 professionals from criminal…

Internationalization raises the issue of whether, and to what extent, the inherent culture of a country may have particular influence on the nature of service interactions, and on education (i.e., student-professor interactions) specifically. Thus the service encounter in the classroom becomes a subject of increasing importance and interest with…

This article describes research that explored student and teacher perceptions and management of conflict within the primary school context. It was found that both teachers and students shared similarities in their views of conflict and in their management of interpersonal problems at school. Conflict was generally perceived to be a negative…

A one-year study is being conducted to provide a comprehensive, empirical definition of the factors that produce inequitable access to computers and computer knowledge for women, to generate a list of potential solutions to this problem, and to develop a self assessment instrument for use by educators to identify the inequitable access factors…

The process of conducting a task analysis is one of determining exactly and in greatest detail what people do when they perform a certain job, or what they need to know when they enter a certain course of study. A task analysis is sometimes, but not always, preceded by a needs assessment to identify discrepancies between training or educational…

Designed to help parents communicate with teachers about the school problems of their children, the handbook provides strategies which can guide parents to collect accurate information about a problem and to use it to initiate an open exchange with the teacher. The strategies can be used whether parents are becoming aware of a problem or have been…

The negative reaction to the disadvantaged in the United States is discussed in the light of the protestant ethic in this paper based on the author's dissertation. The question "Who are the disadvantaged and what sets them apart from the rest of American society?" is addressed. The extent to which business education teachers employ…

In response to the need for realistic materials for training inservice and/or preservice teachers in classroom discipline, seventy-nine first-year vocational education teachers in public secondary schools in Florida were studied. The purpose of the study was to identify critical and frequent discipline incidents and the appropriate alternatives…

AS A RESULT OF COOPERATIVE PLANNING BETWEEN THE UNIVERSITY OF WISCONSIN MANAGEMENT INSTITUTE AND A LARGE INSURANCE COMPANY, 57 TOP MANAGERS WERE GIVEN A TWO UNIT MANAGEMENT DEVELOPMENT PROGRAM. GROUP B BEGAN TRANING FIVE MONTHS AFTER GROUP A. THE WORKSHOP SESSIONS INCLUDED DISCUSSIONS, CASE STUDIES, BUZZ GROUPS, AND ROLE PLAYING. IN PHASE ONE,…