This examination of the relationship between illiteracy and the labor market in California describes in general terms the effects of widespread illiteracy on employers, the unemployed, employees, and the California economy. It discusses current programs which address the lack of basic literacy skills in the labor market, and identifies some of the…

Compiled to assist those who are interested in building better workplace literacy programs, the first ERIC/RCS FAST (Focused Access to Selected Topics) Bibliography is a selection of representative documents from searches of the ERIC database. The bibliography is divided into the following groups: eight sources that provide an overview of concerns…

Profound changes in the structure of the workplace and in the nature of jobs now make reading, writing, and other communications skills vital to the performance of even entry-level jobs. However, massive numbers of present and future workers have only minimal or marginal proficiency in the basic skills. The problem will get worse as the labor pool…

Demographic forecasters predict that fewer young workers will be entering the work force at the turn of the century, with women, minorities, and immigrants constituting five-sixths of the net additions to the labor force. Since these groups generally have comparatively low educational levels, the labor pool of the near future will be characterized…

A study was conducted to construct measures of reading competencies that are frequently needed in an occupational environment and to describe the influence of the components of reading practice on these competencies based on the conceptual framework of ethnographic psychology. The reading practices of 25 electrical engineers and 30 electronic…

These two volumes report a pilot study that examined the job-related literacy and numeracy demands made on school leavers who entered selected apprenticeships. Volume I presents narrative materials. Detailed descriptions of literacy and numeracy demands are provided for 10 trades: electrical-fitter-mechanical, fitter-turner-machinist, fitter…

As part of a project that identified the specific literacy skills required in ten occupations, this report provides two levels of instructional information about account clerks. Factual data are presented in Parts I and II for use in decision making by program developers, administrators, teachers, and counselors. These sections note the specific…

A study was undertaken to determine the operational reading levels and skills of beginning office employees and to compare the readability of classroom and on-the-job materials. Clerks and secretaries who had been employed for two years or less were observed and interviewed to collect the data. Statistical analysis revealed that secretaries read…

This professional development packet consists of two sessions, each requiring 6 hours. Session one is designed to teach participants to do the following: identify at least three unique characteristics of workplace English as a Second Language (ESL); describe the steps involved in developing a workplace ESL program; identify the basic steps of…

This paper documents the development and field testing of pedagogical materials needed for six 5-week modules of French language instruction and introduction to Quebec's Francophone culture and business practices. Presently available materials produced in the United States too often focus on France and French business practices. Similarly,…

Examines increased print-communication demands in business organizations. Identifies three employee needs: (1) long-term support to move from illiteracy to productive skill levels; (2) basic skills training integrated with regular job training; and (3) short-term targeted training or access to redesigned documents and job performance aids. (KEH)

Focuses on the literacy problems of deaf people who are seeking employment. The article argues for the provision of adequate English-as-a-Second-Language (ESL) literacy skills training, makes programming recommendations, and suggests employment strategies that deaf people need. (12 references) (Author/CK)

Discusses changes in society that have led to literacy skills being a criterion for employment. Topics include reading; communication skills; writing; cognitive processes; math; computers, the Internet, and the information revolution; information needs and access; information cross-linking; information literacy; and hardware and software use. (LRW)

Over the last 15 years, surveys in a range of English-speaking countries, from North America and the United Kingdom, to New Zealand and Australia, have consistently shown that employers rank oral and written communication skills as highly as or more highly than any technical or quantitative skills. However, in New Zealand there has been very…

This article reports on doctoral research which explored the meaning and role of information literacy among a specific group of workers--firefighters. An alternative concept of information literacy and a broader definition of information literate people are introduced. The article suggests that librarians are currently bound by an educational…