Discusses the needs of multicultural students and examines the responses of three academic libraries in addressing those needs by developing support services. Examples of programs in library instruction, reference service, collection development, and academic program support are included; setting priorities is discussed; and the potential role of…

In addition to conventional methods of easing leadership transition in student activities organizations (orderly transfer of significant organizational knowledge, minimizing confusion, sense of completion for outgoing leaders, identification of potential leaders, careful nominee selection), retreats are recommended as a means of creating shared…

The increased pace of technological change and the ability to multitask often cause library employees to become overwhelmed. The cause is not the technology but administrators' inability to manage change and staff resistance to it. Technostress management techniques include communicating with staff, hiring flexible employees, reducing anxiety…

This article discusses in-service training of Swedish professionals in family-centered intervention for families with children with disabilities. The training, which has been implemented on an interdisciplinary team basis in the context of ordinary habilitation services, is described as one of several options for fostering improvement within an…

One answer to the question of why government organizations don't perform better - common in academic "public choice" literature but also in folk wisdom--is that resources come too easily, independent of performance. Some business management literature suggests that a crisis in resource flows can force successful change--"necessity is the mother of…

The Luke Principle states that the successful implementation of any organizational change requires a counting of the costs (Ousley, 2003). As developers do not construct a building, nor do governments go to war, without counting costs, administrators in higher education should not reorganize units or merge departments without counting costs. This…

Based on a study of research partnerships with industry across the higher education sector in three high technology fields in South Africa, the paper identifies five key tensions, the resolution of which shapes the way partnerships are facilitated and constrained in distinct institutional contexts. The paper highlights the significance of policy…

For teachers engaged in the process of policy change, the way that they interpret policy and translate it into their daily practices will influence the implementation and the effects of a policy shift. Thus, it is important and necessary to examine educational decentralization policies from the local perspective, for the ways in which teachers…

The concept of interpersonal trust has been linked to empowerment. Managerial-practices literature has asserted that trust strengthens relationships and enables empowerment, which may result in increments in individual performance and organizational productivity. High levels of mutual trust and empowering work environments ostensibly reinforce…

Rural America, in direct competition with growing suburban and urban America, has struggled to maintain a high quality of life. Rural out-migration levels are high, as are poverty and illiteracy rates. Rural community colleges have worked to defend and expand opportunities in rural settings, yet face their own challenges tied to resources,…

The management of workplace change takes place in many industry contexts and micro-settings using a variety of approaches, all of which are widely reported in the academic and professional literature. There is less known about workplace change management in the context of an international company employing large numbers of Mainland Chinese…

The purpose of this case is to reflect and share the experiences of one educational leadership department as it underwent a transformation from being a department of individuals to a department of colleagues. The case illustrates that change is slow and difficult. It also demonstrates the importance of faculty fit to a department. Without it,…

This essay, set in the future, reflects on the national accomplishments in social studies of the past 20 years. Among the educational highlights noted include: (1) the implementation of national standards assessments with results showing that curriculum reform worked; (2) the successful change of social studies courses to an issues-focused…

In spring 1989, a group of 33 administrators, supervisors, faculty, and staff from El Camino College (ECC) in Torrance, California, attended 10 days of training in Total Quality Management (TQM) tools and techniques. The subsequent implementation of TQM at ECC included the following six phases: (1) establishing a Campus Commitment to Excellence…

This report presents the 1994 update for a 5-year plan developed in 1992 which emphasizes changes resulting from restructuring Colorado state government and its departments. The first section presents the mission statement of the Division for Developmental Disabilities, a statement of the Division's operating principles, and a statement of desired…