This paper describes the Duke University Libraries' transition in early 1994 from its traditional hierarchical model to an organization emphasizing Total Quality Management (TQM) concepts such as self-managing teams and continuous improvement. Existing conditions at the libraries that played a role in the decision to switch included: (1) rising…

In the wake of the educational reform efforts of the 1980s, researchers sought to identify the characteristics of effective schools. This book describes the reform efforts of the Kenmore-Town of Tonawanda (Ken-Ton) Union Free School District, which is located outside Buffalo, New York. Data were obtained from observations; document analysis; and…

This paper discusses changes at the American Association of School Librarians (AASL) and suggests changes in the role of the school librarian, by way of a shift from a traditional helping role to a leadership role. Because librarians have knowledge of the whole curriculum, they are in a unique position to lead the way for teachers and to help them…

This study sought to determine whether students in a graduate level class that focused on a school restructuring model were able to understand and practice its philosophy. The course focused on innovative school changes and teaching practices used in the Accelerated Schools Project (ASP). The course syllabus required students to examine the…

These 25 papers from a conference of higher education facilities offices are grouped into 5 categories: business management; energy and environment; human resources; operations and maintenance; and planning, design and construction. Papers are: (1) "Provider of Choice" (Jerry C. Black); (2) "Re-Engineering--'Inside-Inside' or Outside-Inside': A…

School psychology occupies a curious space between the educational and mental health service systems of American society. As professionals trained in mental health, but employed and located in educational settings, school psychologists' contributions are too easily overlooked by both worlds. Despite the fact that school psychologists were never…

In an effort to determine the most effective school calendar system, a task force was formed at Pennsylvania's Reading Area Community College to examine the advantages and disadvantages of converting from the college's current term calendar to a semester system. The task force examined the experiences of 11 other institutions that had undergone…

The goal of the Essen symposium was to bring together internationally recognized librarians and library automation specialists to discuss new developments in electronic publishing. All 16 papers included in this collection were presented at the conference: (1) "Barriers to the Introduction of New Technology" (J. Andrew Braid); (2)…

Frequently, educational institutions seeking to implement Total Quality Management (TQM) as a means to improve institutional effectiveness, overemphasize training in the application of TQM tools and fail to fully address human needs and concerns, such as the critical issue of employee empowerment. Four principal barriers exist to adequately…

As in many other industrialized countries, advances in computer technology are transforming Germany's industrial society into an information and services society. Increasingly fewer jobs are available in traditional industries and in the public sector. In the 1990s, Germany's trade unions and employers' associations have experienced steady…

This document contains four papers from a symposium on contextual learning issues. In "Creating Mosaics: The Interrelationships between Knowledge and Context" (Barbara J. Daley), nurses report using information from training programs to create a knowledge base for professional practice. "Analysis of Action Learning Experiences…

This paper reports on a study of the sources and characteristics of facilitation of internal change in schools successful in the implementation of the League of Professional School's core premises of shared governance, schoolwide educational/instructional focus, and action research. First, an assessment is presented of an analysis of all League…

This paper reports preliminary findings from a research project in progress which is based on a comparative case study of four elementary schools involved in site-based decision making legitimized by labor/management agreements. The study examines several issues: (1) how teachers exercise power in response to opportunities for affecting…

As part of a study on the impact of automation on training, extensive interviews were conducted at two of Fiat's plants, Termoli and Casino, Italy. Termoli, a plant built in the mid-1980s with automation in mind, production of engines and gear boxes was very much integrated by automation devices. Casino produced some individual components but was…

Three large urban school districts located in the Midwest, Southwest, and West Coast regions were involved in a study designed to reveal district personnel's perceptions of change within their school district. After describing the study, this document analyzes perceptions of change related to one district's new bilingual program that was…