Based on research conducted in and around universities in the United Kingdom, this book analyzes quality assurance in continuing professional education (CPE). An introduction provides a close look at the terms "quality,""quality assurance," and "CPE." Part I deals with context. Chapter 1 looks at theoretical…

A study was done of the possible uses of Total Quality Management (TQM) for enhancing the quality and use of college outcomes assessment in postsecondary institutions in Tennessee. The study involved six meetings of a consortium of assessment coordinators in Tennessee over 3 years, and graduate and employer questionnaire development. Researchers…

This paper explains how merging DACUM (Developing a Curriculum) analysis with quality initiatives can reduce waste, increase job efficiency, assist in development of standard operating procedures, and involve employees in positive job improvement methods. In the first half of the paper, the following principles of total quality management (TQM)…

To facilitate an increase in student learning, the curriculum for the Principles of Management course at Collin County Community College was redesigned to reflect a business organization environment. This course differs from the traditional approach in the following ways: (1) the course is based on 47 competencies a team of corporate managers…

This book is designed to provide school administrators and labor leaders with ideas about how to improve school district labor relations by incorporating the principles of Total Quality Management (TQM). In schools that apply the principles of Total Quality Education (TQE)--that is TQM as it modified to school practice--labor and management can…

This paper indicates that there are two school locations where the principles of quality are at work: on the team practice field and in the band rehearsal hall. Participants in instrumental music and athletics have shown significantly higher scores on achievement tests, higher grade point averages, and lower absenteeism than the rest of the school…

This book offers a guide to implementing Total Quality Management (TQM) in public and private organizations based on interviews and site visits with 12 award-winning companies. Part 1 provides an overview of TQM, attempts to put the Quality Revolution into perspective, and suggests diagnostic questions to determine whether TQM is appropriate for a…

Focusing on publications that have addressed Total Quality Management at the university level, this annotated bibliogrpahy contains 42 citations. The citations date from 1979 to 1992, with the greatest number in the late 80s and the 90s. Both journal articles and books are included. (NKA)

This book is about managing schools for quality, with a focus on how teachers can manage students more effectively and how administrators can use the same methods to manage teachers. It explains how Deming's ideas can replace the present elitist system in the schools, in which only a few students are involved in high-quality work. Control theory…

This paper consists of a speech delivered on the occasion of the 100th anniversary of the University of Rhode Island (URI) that proposes a new structure for the future of that institution. The paper opens by describing the questions and discussion raised in the past year by the onset of the anniversary. Also touched on is the early history of the…

This book examines the application of total quality management (TQM) principles to training and development. It contains 10 chapters on the following topics: the quality revolution (the nature of and rationale for quality); major barriers to achieving quality (supplier-led approaches, problems with customers, throughput orientation, variable…

This report of the Panel on Quality Improvement in Student Financial Aid Programs examines the quality control of federal student financial aid programs covered by Title IV of the Higher Education Act of 1965 and offers recommendations calling for sweeping revisions of the present system. The report explores: (1) the quality control practices…

This book illustrates how one school, George Westinghouse Vocational and Technical High School (Brooklyn, New York), has been applying the techniques of total quality management (TQM) to achieve educational change. Following the foreword and introduction, chapter 1 describes TQM, Deming's 14 points, and the challenges of applying TQM to education.…

This collection of materials offers information on Portland Community College's Institute for Management and Professional Development. The first information sheet, "Your Quality Partnerships Begin Today," focuses on the Total Quality Management (TQM) programs of the Institute, indicating that 8,000 to 10,000 individuals per year,…

This paper outlines the driving forces behind the restructuring movement in the United Kingdom and examines how quality-management approaches are being adopted by some schools as a response to this change. Key elements in the 1988 National Education Reform Act include a national curriculum, a national system of testing and assessment, formula…