The purpose of this book was to assist trainers in developing the skills that must be involved in a total quality management (TQM) training program. The book is organized into 17 chapters that cover the following topics: understanding the need, organizational requirements, training and the bottom line, training and organizational change, the…

This manual is a resource guide for organizing leadership training workshops for American Indian women at various levels of professional training. The resources and ideas for training were supplied by American Indian women who participated in such workshops. Section 1 of the manual presents an overview of critical issues in the professionalization…

This practicum addressed the problem of childcare personnel with insufficient knowledge about how to use available teaching resources in five proprietary child daycare centers. Contributing factors were insufficient training and the directors' inability to establish on-going training programs in the five centers. Goals of the practicum were,…

Due to the rural environment in which most Indian tribal human service personnel work, paraprofessional staff rarely have access to professional education programs that will enable them to expand their theoretical knowledge, enhance their practical skills, and advance their careers. Indian child welfare workers encounter complex tasks daily, which…

While gathering the 1980 census, the U.S. Census Bureau tried several methods of improving its training of census interviewers. This paper covers three general areas of that experiment. First, it reviews bureau efforts to improve verbatim training and presents selected results from an alternative training experiment conducted in the 1980 census.…

In 1982, a study was conducted to obtain information from businesses, industries, and agencies in Walworth County that would assist Gateway Technical Institute (GTI) in providing programs and services to meet employers' manpower needs. Surveys were administered to 133 businesses and industries, requesting information on the firms' characteristics,…

The rural environment in which most Indian tribal human service personnel work impedes the access of paraprofessional staff to professional education programs that will enable them to expand their theoretical knowledge, enhance their practical skills, and advance their careers. Each day, child welfare workers encounter complex tasks that require…

This paper reviews the literature on the causes of job burnout, a condition which has been linked with high personnel turnover, friction with co-workers and supervisors, increased dissatisfaction with both the job and the organization, job withdrawal, decreased productivity and absenteeism. The paper discusses the communication skills necessary to…

This report provides information about current research on at-risk students and describes the development of an at-risk program in an Oregon school district. After a preface and introduction, chapter 1 reviews current literature on students who are considered at risk of school failure. Issues explored include (1) student characteristics, (2)…

Simulation-based software tools that can infer system behaviors from a deep model of the system have the potential for automatically building the semantic representations required to support intelligent tutoring in fault diagnosis. The Intelligent Maintenance Training System (IMTS) is such a resource, designed for use in training troubleshooting…

This pamphlet is intended to assist managers and professional trainers alike in using a systems approach to training. Addressed in the individual sections of the guide are the following topics: identifying the training need (the main job objectives, the conditions under which the job is performed, and the responsibilities it involves); analyzing…

Two studies investigated the effects of training on how accurately observers (college students) decoded a complex nonverbal stimulus. In the first experiment, observers viewed silent videotapes of 16 third and fourth-grade school children who were listening to an easy or a difficult lesson. Half of the children were responding spontaneously, while…

Fifty-four high aptitude undergraduates and 46 moderate-to-low aptitude undergraduates were divided into four treatment groups and were given a pretest during which they learned and recalled a map of a small town in five successive trials. Two weeks later, each group was given a different treatment with a varying degree of explicitness of…

Education and training programs have changed significantly during the past five years in most large U.S. corporations. Rapid technological change and the adoption by many companies of new strategies in response to such factors as heightened global competition and deregulation have imposed new skill and knowledge needs. A larger proportion of…

This document contains a three-hour course on labor force and training considerations in the construction industry, especially as they relate to the pipe trades. The course is divided into eight major sections that cover the following topics: demographics; technological changes; the nation's labor force in general; the construction industry;…