At Fox Valley Technical College (Wisconsin), application of Total Quality Management (TQM) brought positive outcomes and other effects. Areas in which TQM was used are considered, including admissions, employee safety, customer focus, policy formation, management performance appraisal, student services, creation of a self-managing class, TQM for…

Identifies six conditions influencing urban high school teachers to participate in and support schoolwide programs to improve learning and teaching through administrative, organizational, instructional change. Focus is on teachers in three Massachusetts schools. Reforms must address social and academic needs of students as well as teacher…

Examines the introduction of new teaching methods at eight medical schools participating in a large-scale medical curriculum development project, including problem-based learning, small-group learning, self-directed learning, instructional methods for integrating basic and clinical sciences, learning in outpatient settings, and computer-based…

Reflects on the collective experiences of eight medical schools participating in a large-scale medical curriculum development project, highlighting lessons learned over five years and commenting on issues of leadership, governance, communication, faculty development, curriculum integration, instructional methods, student assessment, and program…

Case studies of 10 medical schools identified innovative mechanisms of faculty governance and management to enlist faculty in meeting demands of a competitive marketplace, including appointment letters explicitly specifying roles and responsibilities; annual, objective, performance reviews; salary tied to performance; lengthened pretenure period;…

This chapter discusses the difficulties associated with developing a social justice ally identity and provides practical suggestions to overcome them.

SURFING GLOBAL CHANGE (SGC) serves as a procedural shell for attaining sustainable solutions for any interdisciplinary issue and is intended for use in advanced university courses. The participants' activities evolve through five levels from individual argumentation to molding one's own views for the "common good." The paradigm of…

By expanding the school leadership team to include the school's counselors, the staff of a K-12 school successfully transformed many of their existing family-school routines into more collaborative efforts. We delineate the history of this change initiative, the goals and objectives for the change project, and the primary organizational change…

The goal of this book is to generate discussion not only about how individuals can create meaningful educational experiences for all learners, but to challenge systems that necessitate a resilient nature. Ultimately, the authors promote the need for a foundation of socially just policies and practices in all educational settings and respond to the…

How institutional research can improve the quality of institutional performance of colleges and universities in the face of funding constraints is discussed. An example of the use of instructional research to assist in documenting institutional quality in Australia is noted. Institutional research uses data collection, analysis, and interpretation…

This monograph presents results of a 6-month study of the federal government and the Clinton Administration's proposal for a decade-long process of re-inventing the federal government's operations. Each of four major principles are presented in a chapter organized around specific steps towards its implementation. These principles are: cutting red…

This publication is part of the study materials for the distance education course, The Changing Workplace: Part B, in the Open Campus Program at Deakin University. The first part of the document examines current thinking regarding knowledge and control in workplaces emphasizing flexible production systems, flexible technology, and a flexible work…

This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace A, in the Open Campus Program at Deakin University. The first part of the document examines the relationship between technological change and skills development. The following topics are discussed: the new technological…

This paper argues that the reluctance on the part of university teacher educators to engage in thorough self-study, frequently a feature of accreditation processes, is inhibiting teacher education reform because the self-study can be a significant means to improve teacher education. Reluctance resides, in part, in the distinction between academic…

Communication strategies needed for the specific responsibilities of college and university department heads are presented. Each chapter first describes communication strategies useful in handling an administrative task, and then uses real-life case studies to demonstrate their applications in typical situations. Readers are guided through a…