The 25 papers presented at this symposium focus on the future of libraries and library services in an ever evolving Information Age. The papers deal with topics such as: economic and political issues in determining the future of the professionally managed library; adding value to library services; the need for librarians and library educators who…

In 1988 SPD1, a division of Motorola, began an extensive 4-year endeavor to transform itself into an organization built on excellence and customer satisfaction. SPD1 contracted with Merex Corporation to provide three services that would enable employees to take on their new responsibilities more effectively. Merex conducted Skills Enhancement…

This case study examines the efforts of one small private liberal arts college to exchange a monocultural organizational structure for one that is grounded in the racial, ethnic, and cultural diversity of the student body. The paper is based on interviews with faculty, administrators, students, and trustees and provides a detailed description of…

This book addresses the need for change in the ways businesses are conducted in order to respond to increased global competition and describes the forms change has taken in many businesses. The first part of the book introduces the need for change and describes some change strategies that businesses have adopted. Part II considers the alternative…

In response to concern about the effectiveness of programs for English-as-a-Second-Language students in California's schools, the Santa Ana Unified School District, in which over 80 percent of students are limited-English-proficient (LEP) conducted a study of both the operations and effectiveness of the district's language development program,…

This annual report presents an annotated bibliography of the research reported from the Department of Education and Psychology, Linkoping University (Sweden) during 1997. The bibliography describes 21 research projects led by Education staff, 44 publications written by Education staff, 13 projects led by Psychology staff, and 64 publications…

Renewed attention on educational quality is forcing educators to consider experimenting with new organizational structures for achieving public school objectives. Eight recent reports on the state of public precollegiate education in the United States address the need for better educational quality. Although the eight reports vary in emphasis,…

The current debate on educational choice concerns whether locally centralized school systems of the kind that predominate in the public school sector are responsive to and can accommodate the diversity of educational consumers' preferences. Section I analyzes policy options and illustrates how policymakers, by examining a range of solutions to the…

This monograph offers leadership approaches for school principals. Discussion applies the business leadership theory of Warren Bennis and Burt Nanus to the role of the principal. Each of the booklet's three parts concludes with discussion questions. Part 1, "Visions and Values for the Provident Principal," demonstrates the importance of…

The transformation of the present manual system of data manipulation at the Universidad de Santiago de Chile into a computer-based information system capable of supporting decision making is proposed. The information system would be used to determine the number of faculty required by each academic department, based on the number of weekly hours…

Twelve instructional modules, concerned with the human aspects of working in organizations, have been designed for utilization at various educational levels ranging from high school to adult and continuing education and in both academic and vocational programs. The modular titles are the following: (1) working in organizations, (2) motivation for…

The last of a series of seminars conducted by the National Association of Educational Broadcasters (NAEB) was planned to afford a penetrating look at the overall position of the Association. The seminar focused on the position of the NAEB in the field of education, as well as in relation to its own constituency, and attempted to evaluate the…

The future of American schools depends in large part on their openness to innovations in instructional patterns, in school organization, in education for teachers and for deprived minorities, and in their use of educational technology. Basic and applied research are needed to determine useful innovation. Cost-benefit and cost-effectiveness…

Filled with evidence and advice for corporate leaders in for-profit, not-for-profit, governmental, and education organizations, this book addresses how to evaluate one's organization's vulnerability and take action. An introduction is followed by a section on the new roles of the chief executive officer, chief operating officer, chief financial…

Over the past decade, the Human Services Agency (HSA) of San Mateo County, California, has implemented a series of management and staff processes designed to facilitate the delivery of services to county residents. Examples of these services are as follows: (1) regionalization (HSA offices are located throughout the county, and office staff and…