Emphasizes the need to address the human side of technology when upgrading equipment and systems. Stresses the importance of involving employees in technology design and implementation and ensuring that training practices support the new way of doing things. (JOW)

Increases in life expectancy and living conditions are changing perceptions of traditional adult development. The Long Careers Study of 150 adults revealed three patterns of change: homesteaders who stayed in one career, transformers who made one major change, and explorers who changed careers frequently. (SK)

Until recently Keio University was the only Japanese institution offering the Master of Business Administration degree. As competition emerges, a survey of 395 alumni (26% response) identified the need to avoid complacency and rigidity in order to keep this well-respected program in the forefront of management education. (SK)

A case study of a human service agency is used to demonstrate opportunities and dangers of diversity training, outline steps needed to manage transformation to multiculturalism, and make recommendations for lasting change in the areas of leadership, education and training, evaluation and follow-up, culture and management systems, and…

Describes how members of the English Department at Texas Tech University redesigned their site as an open system in which control is distributed among department members. Describes the conversational approach they used to redesign the site, applies it to a critique of the original web site, then describes changes they implemented to remake the…

Discusses the successes and struggles of change efforts at Wood College in Mississippi as a lesson for improving governing boards that are blithe to an institution's immediate and long-term needs. (EV)

Managing change is one of the most complex skills of leadership. This chapter examines some of the most difficult changes confronted by student affairs leaders and the practical wisdom they have gained from these encounters. (Author)

Explains why definition of action research is problematic and presents working definitions developed internationally that indicate its nature, philosophy, and methodology. Suggests that pragmatic approaches to definition serve communication purposes without narrowly confining the concept. (SK)

Notes that in the past decade, interactive media technologies have been producing an artistic and cultural revolution of great proportions. Examines the interaction between performers and the media and the ways theatrical productions can define this interaction. Provides examples of productions from the University of Georgia's Interactive…

Defines appreciative inquiry as a change model that uses traditional organizational development processes (team building, strategic planning, business process redesign, management audits) in a new way, both as a philosophy and as a process. Emphasizes collaboration, participation of all voices, and changing the organization rather than the people.…

Reviews Walter Feinberg's criticisms of educational critics Allan Bloom and E. D. Hirsch. Supports Feinberg's argument that experimentation is the only course still open in education, but argues that his views are informed by the traditional obscurantism of the educational establishment. (FMW)

Strategies for containing the cost of providing health insurance for college employees include cost sharing with employees, cost reduction through options such and managed care, incentives for use of health maintenance organizations, offering health care alternatives, and entering into multiple-employer purchasing groups. (MSE)

Disciplined inquiry requires a prior knowledge base, in-depth understanding, and production of knowledge in an integrated form. Structures facilitating authentic achievement include collaboration, access to tools and resources, discretion and ownership, and flexible use of time. Fresh educational vision should underlie all administrative changes.…

Examines four strategies (rational planning, social interaction, human problem solving, political approach) for planned change and applies them to the development of campuswide retention program. Concludes that an effective strategy often uses all four of the approaches at concurrent or various times during the process. (Author/ABL)

President Bush and the nation's governors have proclaimed that by 2000, all children in America will start school ready to learn. This article defines "readiness" and explains how to achieve this national goal. Yesterday's strategies cannot meet the needs of tomorrow's children. Substantial cooperation among service providers is…