This teacher's guide for a course on basic verbal and written skills for supervisors contains nine sections that cover the following topics: (1) introduction to supervision and group goals; (2) supervision and learning style; (3) listening; (4) feedback; (5) meetings; (6) motivating; (7) delegating; (8) business writing; and (9) conclusion (course…

An external evaluator worked with the project team of the Wisconsin Technical College System National Workplace Literacy Program to develop the evaluation design. Although she was at the project site for only limited periods of time, she and the project team maintained periodic contact during the 3-year period by telephone, fax, and email. Three…

This paper provides background information for a seminar discussion about basic skills integration in the workplace. It is intended to frame major policy questions for participants. The chief mission of the seminar's sponsoring organization is to develop a common framework among public agencies, private employers, and unions to discuss policies…

This two-part manual is designed to assist employers who desire to retain, promote, or retrain their limited-English-proficient (LEP) workforce to meet the challenge of training and adaptation to job restructuring. This document contains manuals for both English-as-a-Second-Language (ESL) program developers and business/industry decision makers.…

Leaders in business and industry are demanding workers who not only can read and write but can think creatively and critically and solve problems. Federal- and state-funded programs and volunteer organizations are involved with adult literacy. Increasingly, corporations are funding adult literacy projects. Adults read for different reasons than…

The adults who participate in classes, workshops, and other learning opportunities are as diverse as the kinds of programs in which they enroll and the reasons for which they enroll. Adult learners are multifaceted, appreciate flexibility in teaching strategies, and want a say in what they will learn. These purposes for adult education are…

This report describes procedures for effective development and implementation of workplace literacy programs based on the experience of a partnership among Alabama Southern Community College (Monroeville, Alabama), Boise Cascade (Jackson, Alabama), and Vanity Fair (Monroeville, Alabama). The introductory summary describes the voluntary,…

A two-pronged project model aimed to reduce the volume and increase the usefulness of health care materials and improve the literacy, verbal communication, and problem-solving skills of hospital employees. Regular meetings with hospital staff led project personnel to begin training with the cleaning staff in the areas of fire safety, back care,…

Lehigh Valley (Pennsylvania) business, education, and service representatives offered residents of a two-county work force a chance to take the General Educational Development (GED) test for free and improve basic skills. Lehigh Valley census data indicated that one-third of the 650,000 population lacked a high school diploma, yet fewer than 500…

The Colorado Workplace Learning Initiative was organized for the following purposes: (1) to design and implement a process for public/private partnerships to address workplace literacy; (2) to establish an effective method for curriculum adaptation and development based on specific workplace needs; (3) to provide accessible, relevant, and…

This volume, the first of a series of eight curriculum guides compiled by the Colorado Workplace Learning Initiative: 1991-92, contains an outline of four workplace literacy courses: basic mathematics refresher course, mathematics in the workplace, mathematics skills for the workplace, and budgeting workshops for the workplace. Course outlines…

A study examined information from 107 workplace literacy program descriptions from the United States and drew conclusions about joint partnerships, funding, and flexibility. Most of the program descriptions were found in an extensive search using the ERIC database. The programs described were from 1989 and 1990. Some of the findings were the…

Six workplace literacy programs were evaluated for impact upon learners, learners' families, and learners' productivity. Site 1 was an automotive plant where learners were involved in technical preparation, the General Educational Development program, and English as a Second Language (ESL). Site 2 was a wood-processing plant with a communication…

Workplace literacy programs can support the path toward either low wages or high skills. Instead of the "high skill" path, most U.S. companies follow the "low wage" path. Depending on who is involved, which program goals are selected, and what planning process is followed, a workplace literacy program can maintain outdated workplaces or foster…

The Northeast Texas Workplace Partnership Program developed curriculum and training materials based on the literacy requirements of the workplace for two different industries in northeast Texas--Lone Star Steel Company and Pilgrim's Pride Industries. Three advisory committees were established to involve the community, education, and business and…