This case study examines how analyzing inaccurate referrals can provide key insights into managing change. The author analyzes what went wrong in an attempt to identify opportunities for an Access Services department to consider how it might adapt to constant change. She wishes to show how the nature of change today demands that one pay…

This report summarizes the Year 2 evaluation study results of the Students and Teachers Accessing Real-time Knowledge (STARK) Program in the West Orange Consolidated Independent School District (CSID). The overall purpose of the evaluation was twofold: (a) to provide formative evaluation data to the participant schools to serve as a basis for…

This report focuses on six areas in which policymakers can take action to enhance outcomes for students along the educational pipeline and thus increase the supply of knowledge workers. These areas include: (1) Promoting access to education and training and improving the alignment of adult and workforce education systems and postsecondary…

A positive change in the learning environment in schools is visible through ongoing professional development of teachers and administrators. Monitoring the professional development program and providing support to teachers and administrators to transfer their learnings into the school environment ensures some measures of quality. Quality issues…

This paper addresses some of the challenges and dilemmas faced by two instructional designers as they incorporated visual imagery and audio components into the design of two distinct interactive multimedia products. Each instructional product was designed as a professional development seminar or series of instructional seminars for two distinctly…

Building effective school-to-work systems requires evaluation, usually incorporating both process and outcome evaluations. Increasingly, school-to-work systems are conducting self-evaluations or hiring evaluation teams to determine how effectively the system is designed and implemented and whether it is achieving its purposes for students and the…

This report argues for the central involvement of faculty themselves in collaborative peer review for the improvement of college teaching. An early section makes the case for formative evaluation to improve teaching and argues that collaborative peer review is well suited to the formative evaluation task. The next section examines faculty roles in…

This paper describes the development of a criterion-referenced, performance-based measure of third grade reading comprehension. The primary purpose of the assessment is to contribute unique and valid information for use in the formative evaluation of a whole literacy program. A secondary purpose is to supplement other program efforts to…

This paper presents results and recommendations from a literature review, the purpose of which was to: (1) find the best structure and content for a core curricular assessment plan at Brenau Women's College (Georgia); and (2) determine a reasonable evaluation plan of the core curricular assessment plan once it is implemented. The literature also…

Results of a process evaluation of dropout prevention programs in the Leon County (Florida) School District during the school year 1989-90 are presented. Altogether, 11 dropout programs were operationalized in that school year. The methodology used for developing a problem and benefit survey among teachers and administrators, the results of the…

Responses of first-grade students, parents, and teachers in elementary schools in one school district to the "Writing to Read" (WTR) program were assessed for a version of the program implemented in mid-sized suburban schools. The WTR program is an IBM computer-based instructional system designed to develop the writing and reading skills…

Two Computers Unlimited elementary magnet schools have completed their first year of operation as part of the Long-Range Magnet School Plan in the Kansas City School District. The curriculum for the Computers Unlimited theme emphasizes basic skills, problem solving, and critical thinking skills. This formative evaluation report addresses the…

To provide structure for developing curriculum for Competency Based Education (CBE), an effective and efficient model, Systematic Curriculum and Instructional Development (SCID), has been devised. SCID has five phases: analysis, design, development, implementation, and evaluation. Each of 23 components involves several steps, some optional. Phase…

The University of Phoenix has developed a comprehensive outcomes and impact assessment program to assess the effects of a university education on students, particularly adult students. The program is integrated with the existing process assessment systems. Process assessments, which the university refers to as the Academic Quality Management…

This study was designed to: (1) assess how evaluation recommendations have been addressed by decision makers and administrators; (2) examine the impact of evaluations on program development; (3) identify factors affecting the utilization of evaluation findings and recommendations; and (4) provide recommendations to enhance utilization of…