This article aims to report initial findings about networking in organizational settings in Australia through the use of enterprise social software. According to Gray and Honick (2008), enterprise social software (also known as Enterprise 2.0) is a term describing social software used in businesses and enterprises. It includes such tools as…

Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research…

This study sought to determine the degree to which a body of successful supervision attributes actually exists in practice. Specifically, this investigation sought to determine: (1) To what extent are the twelve dimensions of supervisory practice from the 1989 ASCD Study currently being practiced among selected instructional leaders in two…

This issue of The Evaluation Exchange explores the promising practices and challenges associated with taking an enterprise to scale, along with the role that evaluation can and should play in that process. Surprisingly few examples exist of nonprofit efforts that have scaled up and achieved lasting success. A program or approach may be strong…

This article explores how Computer Sciences Corporation (CSC) manages knowledge retrieval by employees when they need to access documents written by colleagues in geographically distant units. CSC's establishment of virtual communities of practice facilitates the coordination of knowledge, and minimises contextual gaps between senders and…

The thought of learning about the principles of classical management and the machine metaphor of organizing can get many organizational communication students yawning just by seeing the subject in a syllabus. Abundant movie and television examples associated with the machine-like nature of workplace productivity are often used to demonstrate…

Youth civic engagement is a diverse field of practice, with each initiative claiming it has a unique approach. This chapter describes three initiatives, Youth-in-Government, Youth Science Center, and Public Achievement from the point-of-view of program staff. Their view is often privileged; it is the one used for official communication and public…

While not presuming to present a model of organizational socialization that is complete and totally accurate, this paper examines organizational socialization in a new way through the lenses of symbolic interactionism and culture theory. The first section of the paper describes the basic tenets of symbolic interactionism and how these have been…

Outlines a six-step program that the personnel managers can establish to improve communication within an organization. (IRT)

Members' opinions were solicited by mailed questionnaire on twelve issues of current organizational concern. Cross tabulations of opinions with demographic characteristics are provided. (STS)

This article provides an introduction to some major principles of contract administration from a lawyer's point of view. The ten principles discussed should enable a contract administrator to be more successful in ensuring timely completion of contracts by contractors. (MT)

A new planning model takes into account the unpredictability and conflict often encountered in educational organizations. (MCG)

Reports concerns raised by an informally constituted research caucus at the 1983 business meeting of the National Association for the Education of Young Children (NAEYC) in Atlanta. (RH)

Applies theories of organizational justice/concertive control to account for contradictions inherent in electronic monitoring of workers by organizations. Argues that results are usually positive when workers are involved in the design and implementation of monitoring systems, and monitoring is restricted to performance-related activities with…

Discusses the employee newsletter as a medium of managerial communication, and details the newsletter's usual contents and functions. Illustrates how managers can use newsletters to communicate information, as well as motivate employees and unify an organization. Describes the newsletter editor's role and typical problems editors encounter. (MM)