Texas is developing a return-on-investment (ROI) measure to assess the cost-effectiveness of work force programs. Emphasis is on issues related to conducting cross-program ROI analysis at the level of the Local Workforce Development Board (LWDB) in career or one-stop centers. To make the most appropriate and effective use of ROI, the following…

For program year 1996-97, 222,639 North Carolina (NC) 9th-12th graders were enrolled in Workforce Development Education (WDE). Twenty-five curriculum products were developed, 34 course blueprints were revised to reflect business/industry practices and state/national standards, and about 3,600 business/industry personnel participated in WDE…

This book contains the following chapters: "The Demarcation Issue: Introduction" (Wim J. Nijhof, Jan N. Streumer); "Qualifying for the Future" (Wim J. Nijhof); "The Many Meanings of Occupational Competence and Qualification" (Per-Erik Ellstroem); "Qualification and Labour Markets: Institutionalisation and…

This book contains the following papers about development/delivery of adult education through the efforts of multinational and bilateral government donors and the International Council for Adult Education (ICAE): "Preface" (Beverly Benner Cassara); "Introduction: Adult Education and Democracy" (Francisco Vio Grossi);…

This symposium on issues in training consists of three presentations. "Improving Customer Service Training in Korea" (Namhee Kim) reports findings from interviews of customer service employees who identified these customer service issues: training for service recovery is needed; additional service gives a strong impression to customers;…

Community colleges are becoming key partners in developing and improving present and future work forces. The number of business-community college partnerships is growing. Most community colleges are developing very results-oriented programs and partnerships that provide local businesses with workers trained in the skills that those businesses need…

New corporate practices and strategies, technological advances and rising job skill requirements are making postsecondary training a virtual necessity for a high-paying job. This is driving a wedge between the earnings of education "haves" and "have nots." Corporate restructuring is eliminating hundreds of thousands of jobs,…

This document contains 22 brief summaries of the progress made by Pennsylvania Adult Education Section 353 Special Demonstration projects in meeting their goals and objectives. For each project, the following information is included: project director and number; purpose; impact; outcomes; conclusions and recommendations; project continuation and…

In the face of the emergence of a global, technology-driven, skills-based economy and a continuing shortage of skilled labor in Minnesota, a study examined the development of a world-class training system for the state's workers and businesses. The study found the following: (1) there is an urgent need to address the high-skill needs of both…

This document explains how to conduct a successful job search. The following items are included: (1) an outline of a self-assessment process to help jobseekers identify their needs, interests, and skills; (2) a discussion of strategies for locating job openings; (3) information on the job application process (guidelines for applying for jobs in…

This manual is a reference on the apprenticeship and industry training system for local and provincial apprenticeship committee members, presiding officers, and secretaries in Alberta. Section 1 contains an overview of Alberta's apprenticeship and industry training system. Section 2 provides an overview of the apprenticeship and industry training…

The Enterprise Florida Jobs and Education Partnership has taken actions to resolve issues raised in a previous report. The legislature has expanded the partnership's work force development (WFD) role; assigned it a role in implementing the state's welfare-to-work program; and established additional incentive funding for WFD program outcomes. The…

This monograph is comprised of 12 essays related to the federal Workforce Investment Act of 1998 (WIA), each of which serves as a generic primer on a topic relevant to work force development staff and researchers nationwide. The essays are "Learning the Language of LMI (Labor Market Information): Basic Labor Market Information Terms and…

A systems approach to changing labor market performance requires a substantial and enduring commitment to the task of change. A systems reform framework has been developed that is based on a dual-customer approach, with a focus on improving labor market outcomes for both low-income people and their employers. The objective is to change the labor…

The United Kingdom management population is a large and moving target. A growing number of individuals describe themselves as managers; the widely held view is there will be many, many more. Figures suggest the scale of the potential market and need for management education and training development (METD) is considerable. Levels of qualifications…