Useful reference material and a list of professional associations are provided for the institutional researcher interested in qualitative research. (MSE)

Community college leaders express many ideas pertaining to research and assessment in student affairs at two-year institutions. Focuses on the need for more research on students, the need for more data on how programs and services promote student success, and the goals of research in community colleges. (Author/GCP)

Identifies four trends in corporate information technology and applies them to the academic workplace and institutional research. Trends are (1) knowledge management, (2) enterprise resource planning, (3) data warehousing, and (4) electronic commerce. (Author/DB)

Addresses the dual impact of advancing information technology and increasing demands for institutional accountability, which have brought new challenges to college/university offices of institutional research. Offers a model of institutional research dissemination that is a compromise between internal reporting concerns and external accountability…

Individual members (n=308) rated their teams (31 teams) across 12 different criteria of team performance. Using the many-facet Rasch model, the multiple criteria differences in team ratings can be utilized to better assess the meaning of team performance. (Author/MAK)

Presents an approach increasingly employed by businesses to track and respond to their customers to provide better and faster services: customer relationship management. Discusses its applicability to the operations of higher education and institutional research and the role it plays in the knowledge management framework. (EV)

Institutions outside the US have been relatively slow to develop a formally constituted institutional research capacity (rather than undertaking research into institutional functioning as the need is perceived), perhaps because of differences in the way that higher education is organised in their countries. Some examples of engagements in UK…

Faced with growing pressure to demonstrate student success and achieve financial stability, community colleges have increasingly turned to enrollment management. Using Bronx Community College as an example, this chapter examines the role institutional research can play in the enrollment management process.

The author reacts to the three core articles in the Scientific Forum of the May 2005 issue of "The Counseling Psychologist" about institutional research productivity, the use of theory-driven research, and the application of structural equation modeling to research in counseling psychology. To have a research base that maximizes divergent…

The British Columbia Council on Admissions and Transfer (BCCAT) was established to facilitate admission, articulation and transfer arrangements among British Columbia (BC) post-secondary institutions. Each year BCCAT prepares a detailed work plan and at the end of the fiscal year prepares an Annual Report that summarizes what was achieved. Each…

Colvin Adult Learning Center (CALC) is a learning center where adults from different cultures, age groups, and different countries come together to address their educational weaknesses in order to work towards their life goals. It enjoys an excellent reputation in the community due to its history of providing quality instruction and assistance in…

Universities have long practiced data collection techniques to gain insights and direction from their graduates, but public high schools are just now beginning to use this process to gather input from those who know the system the best--their alumni. Because past students' reflections on their high school education can indicate the level of…

The ReitOR Agency has for the first time posted its ratings of colleges and universities in the Volga Federal District of Russia based on criteria of public assessment, having designated institutions in the following priority areas of training: machine building, energy, communications and telecommunications, management and economics, and gas and…

Institutional analyses of public education have increased in number in recent years. However, studies in education drawing on institutional analyses have not fully incorporated recent contributions from institutional theory, particularly relative to other domains such as law and health policy. The author sketches a framework that integrates recent…

This study addresses a campus institutional effectiveness (IE) process and its influence on faculty and staff. Although a comprehensive, rational IE process appeals to campus leaders, this study found that it creates significant faculty and staff challenges. Campus leaders, faculty, and staff differ in their (a) knowledge and support of IE; (b)…