Knowledge management depends on understanding organizations as three-dimensional systems or environments with mechanistic, organic, and dynamic features. Knowledge managers must understand the nature of chaos and the methods and culture that use the ability of chaos to organize itself. (Contains 36 references.) (SK)

Communities of practice are groups of people informally bound by shared expertise and passion for joint enterprise. In organizations that value knowledge, they can help drive strategy, solve problems quickly, transfer best practices, develop professional skills, and help recruit and retain talented employees. (SK)

Dialogues between a mother and daughter focus on relational constructionism and change processes as they relate to organizations. A relational approach to change is discussed as a different local narrative, not as a superior replacement for other approaches. (Contains 18 references.) (JOW)

Comprehensive multicultural organizational development (MCOD) is increasingly necessary in human services agencies. This article presents results from an exploratory study that identified challenges and solutions to MCOD, against the backdrop of daily realities of agency life. The author conducted interviews with 20 consultants and 20…

While inter-organizational learning in open innovation teams has received much attention lately, research into its human dimension is lacking. This paper, therefore, explores the competencies professionals need for this process. Three studies were executed: a theoretical study, explorative interviews and focus groups. A competence profile was…

The successful development and implementation of an electronic resources management (ERM) system depends on an undertaking that includes many key factors. Some of these key factors include determining user groups and their needs, evaluating implementation and technical issues, testing the system, exploring how the system will be used, setting…

Purpose: Although the notion of wisdom confronts the economic rationale of business organizations, this paper aims to argue that organizations are coming under increasing pressure not only to learn, change and adapt, but also to take actions that are ethically acceptable and respond to the expectations of multiple stakeholders, or in other words…

In a number of European countries, the recognition of the university's key role in the evolution of the knowledge society--and in the identification and solving of political, socioeconomic, environmental, and cultural problems--has led to radical reforms of higher education systems. Denmark has implemented the most radical reforms of the region in…

This paper compares two celebrated studies--New York City Community School District 2 (Elmore & Burney, 1999), and "Good to Great" (Collins, 2001), which examined sustained success in American corporations--to the case of a single high-performing school district. The question of interest concerns how school districts achieve and…

Purpose: This study aims to examine the organizational socialization of women soldiers in the Italian Army. Design/methodology/approach: Following an interactionist interpretation of socialization, a model was tested to determine the influence of organizational socialization tactics, proactive behaviours, supervisor support on organizational…

Increasingly hostile and turbulent environments have rendered top-down, problem-focused management structures inadequate for competing in the ever-changing postsecondary knowledge industry. The community college abundance model (CCAM), a strengths-based approach to performance enhancement in community colleges, is presented as a viable…

In public services delivery, action learning is increasingly employed in the hope of improving capacity to address complex, multi-casual and "wicked" social issues to improve the lives of citizens. Yet the understanding of how and why action learning might have potential for enhancing organizational or systemic capability rarely goes…

Purpose--The paper aims to provide a theoretically-based set of skills and practices that develop organizational members and leaders while building organizational capacity. Design/methodology/approach--The paper advances four arguments about learning and leading, drawing on classical and contemporary scholarship of organizational learning theory…

This article reports the achievement of a nine-year program in which students from Xinzhou Normal College participate in semester-long substitute teaching in disadvantaged schools in a poverty-stricken area of Shanxi province. The substitute teaching, which constitutes an important part of the 411 Project by Xinzhou Normal College, takes place in…

There is little doubt about it: Colleges and universities are reluctant to change. They are large and diffuse organizations with few clear lines of control. Yet the external environment in which colleges and universities operate is changing quickly. The changes make it essential for institutions to implement at least some aspects of strategic…