The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

Previous studies have supported the use of trial-based functional analysis performed by teachers in classroom settings. This study aimed to determine the efficacy of training technicians to conduct trial-based functional analyses via telehealth. Telehealth-based training was effective for producing high-integrity implementation by technicians.…

For 14 days three times per day (6072 observations), adolescents (N=207, M[subscript age]=15.45 years) reported their digital (i.e., video chatting, texting, social media, and phone calling) communication with peers and their social connectedness. Controlling for in-person interactions, adolescents felt more connected in hours when they had…

The problem addressed in this study was the advantages and disadvantages that families enrolled in an early intervention (EI) program experienced as they transitioned from in-person EI coaching sessions to teleintervention EI coaching sessions. This qualitative inquiry narrative study explored the perceptions of the challenges of families enrolled…

Wireless sensor networks (WSN) are an ad hoc network consisting of miniaturized autonomous sensors that communicate with each other over a radio link. In this paper, the authors' contribution is a cross-layer approach. To achieve this approach, the authors proposed in the first part an improvement of LEACH algorithm named WEIGHTED_LEACH. This…

Background: Owing to the COVID-19 pandemic, speech-language therapists faced challenges in reaching children with developmental language disorders (DLDs) for a certain period. This unexpected change also had a profound impact on parents of children with DLDs. Despite its significance, there is limited research exploring the experiences of parents…

Mobile technologies and the widespread application of mobile devices have become significant in educational settings. Mobile-assisted language learning (MALL) is a thriving field of study in language learning and teaching contexts in Iran. This study investigates the current research trends and characteristics of MALL studies in Iran, identifying…

Background: The COVID-19 pandemic precipitated a rapid roll-out of virtual health care services to people with intellectual disabilities. Limited evidence is available for clinicians to guide virtual care delivery. Method: Twenty-three studies were identified through systematic searching of 16 databases. Extracted data were mapped to the NSW…

The COVID-19 pandemic has highlighted the importance of collecting and disseminating publicly relevant health information from and to lay audiences to combat global health crises. In Flanders, Belgium, reaching linguistic minority groups within this context largely depended on government-mandated contact tracing through telephone interactions,…

This qualitative study examined how University of Cape Coast doctoral students access library material using mobile devices and the assistance they receive from information professionals when searching for information. Thirty doctoral students were interviewed. The findings showed the university library offered students with a variety of…

The authors, literacy and language researchers, and teacher educators and their daughters, use narrative inquiry to story the "embodied digital literacy" practices of two girls of color as the girls played "Animal Crossing" online during the COVID-19 pandemic and communicated about their (game)play via text messaging. We…

Mobile performance support systems (MPSS) are being adopted to support workplace performance across many industries and organizations as a non-formal learning solution. MPSS provides just-in-time access to assist workers in completing job tasks from anywhere with minimal help from others. A review of the literature suggests that empirical research…

Asking questions in front of a large classroom of one's peers is so intimidating that a majority of students will not participate in class in this way, hence missing out on a crucial part of the educational experience. A very easy option that has been implemented in our large enrollment classrooms, with a great effect, is outlined herein: an…

A growing body of research suggests that infant and early childhood mental health consultation (IECMHC) is effective in improving child outcomes and classroom quality in early care and education (ECE) settings. However, there is limited research regarding the provision of IECMHC virtually (e.g., by phone or video conferencing platform), and the…

Contribution: Two toolsets for the remote teaching of radio communication laboratory classes: 1) online simulators for individual work of students and 2) a remote access system to laboratory workstations for group work. Initial assumptions and method of implementation of both tools are presented. Background: The COVID-19 pandemic has forced a…