As the cost of higher education continues to rise faster than inflation and as the pressure from community colleges offering four-year degrees increases (See: https://www.pewtrusts.org/en/research-and-analysis/blogs/stateline/2018/04/26/more-community-colleges-are-offering-bachelors-degrees), it is imperative that colleges and universities examine…

Quality assurance and accreditation has been implemented in Vietnam for nearly twenty years. It is mandatory for all Vietnamese higher education institutions to undertake accreditation including self-assessment. This study aims to investigate the impact of the self-assessment processes on quality enhancement of universities in Vietnam.…

Perceived service quality in higher education and its antecedents have been one of the significant issues worldwide. Despite being studied over decades, service quality (SQ) remains a crucial area of research due to its dynamic and contextual nature, among other reasons. The main research objective is to uncover the dimensions constituting SQ from…

Given the continuing harm that racism produces in the U.S. and the world, as well as the increased interest in anti-racist work, this paper asks: Is the work of the communication center racist? In the absence of an anti-racist praxis in every hire, in every tutoring session, in every workshop, in every training, the short answer is…

Communication centers exist primarily as a complementary student service (Strawser, Apostel, Carpenter, Cuny, Dvorak, & Head, 2019). As an integral campus student services, centers must place an overarching emphasis on student engagement. Student engagement, according to NSSE, is the time and effort students put into their educational…

Students taking developmental mathematics often struggle with dedicating adequate time to engage with material outside of class. The institution in this study requires participation in out-of-class support and has utilized a variety of models of support. The goal of these support programs is to increase the pass rates for students and aid in the…

Communication centers on university campuses can benefit from the experience of other disciplines with established norms and educational practices. This article examines the legal profession, the business profession, and healthcare with the intent to locate meaningful overlap that can be practically applied to communication centers. While…

Increasing pieces evidence suggest that learners with autism spectrum disorder (ASD) and their families experience limiting challenges in their transition at different developmental and academic levels in life. It is not clear, however, what the specific challenges that limit their successful transition are, despite parents' and teachers' efforts…

This study employed phenomenological, case study inquiry to provide an in-depth exploration into eight undocumented students' perceptions of campus supports to answer the research question: What are undocumented students' perceptions of the type, nature, and effectiveness of institutional programs and support services that contribute to their…

Privatization has grown tremendously in the field of education in India to meet the growing demands for education in society. Privatization of education refers to the transfer of provision of education from the state to private providers with the overall policy goals- (i) Increasing access to and participation in basic education, (ii) Improving…

The number of students with learning disabilities in post-secondary institutions has grown substantially, and those with dyslexia compile the largest subgroup. This study explores the utility conceptualization of dyslexia by analyzing the subjective experiences of 30 students from two 2-year institutions. Interviews confirmed that these students…

Retention of Black students at predominantly White institutions (PWIs) is often studied. However, very few researchers examine what helped retain Black women undergraduate students from PWIs with multiple intersecting identities. Through a qualitative research design that honors the stories of 16 Black women who graduated from PWIs, we explore…

Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) is a federal program designed to promote postsecondary readiness and success among low-income students. Some evidence suggests that this program promotes college enrollment and persistence, but GEAR UP may include a wide variety of services, and it is unclear which ones…

This resource provides data on the use of assessment instruments and uniform cut scores. The cut scores presented in this resource are the lowest scores a student can receive on an assessment to be considered college-ready. An asterisk indicates that the state uses a subject area test score for the SAT. "SAT (new)" refers to scores…

Rigorous coursework is one of the necessary staples in establishing college readiness. Rural districts are much less likely to offer advanced coursework opportunities to students. The purpose of this qualitative study is to examine the equitable access to advanced coursework opportunities (Advanced Placement) provided to rural students (in-person…