The Sloan Pillars have set the standard for university-wide online learning program assessment for more than a dozen years. In this paper, the authors propose the extension of the Pillars to corporate e-learning, offering an alternative to traditional enterprise learning assessments. Claiming that conventional methods stress individual courses or…

Students may select a particular college or university for its location, tuition costs, selection of majors, reputation, and numerous other reasons. Students who are deaf or hard of hearing consider the same reasons as their hearing peers, but are likely to give major consideration also to the type and quality of support services available to…

Organizational learning is a complex phenomenon, the collective nature of which makes it difficult to study and examine. Organizational stories are cultural forms that facilitate the sensemaking processes and capabilities of the individuals and teams that form the collective organization. This paper utilizes literature to suggest possible impacts…

In this article, the authors highlight the potential for rethinking approaches to community and social change interventions that draw on participatory action research at the organizational and community level. They distinguish problem-centric from opportunity-centric approaches to social change. Theory on social norms suggests that problem-centric…

Organizational learning (OL) is about how individuals collect, absorb, and transform information into organizational memory and knowledge. This case study explored how six high-technology firms in Taiwan chose OL as an organization development intervention strategy. Issues included how best to implement OL; how individuals, teams, and…

One way to define culture is "the way a group of people prefer to behave." The trick for organizational leaders is to find ways to ensure that the company culture, that is the way their people prefer to behave, is supportive of what is needed to successfully deliver the company strategy. Using a criteron-referenced approach, we can first examine…

The purpose of this article is to map the context within which learning could occur, that is, the organizational learning processes and structures that can create or improve learning in a learning organization. Such an approach produces definition for learning organization and integrates the basis concepts into a model of organizational learning…

The current profile of action learning in the UK has recently become clearer (Pedler et al., 2005). Using the template of what have been described as "Revans's Classical Principles", fundamental divergences have begun to emerge. Pedler et al. (2005) identified a number of variances from this template--specifically the use of permanent…

This article is based on the premise that leadership is leadership, whatever the profession. A number of "leaders" from various enterprises are discussed to determine the basic tenets of leadership. The nine tenets of leadership are: (1) Think and Act Strategically. (2) Understand and Demonstrate the Elements of Teams and Teamwork. (3)…

The purpose of this paper is to develop a conceptual framework and research hypotheses based upon a thorough review of the conceptual and limited published empirical research in the organizational learning and innovation performance literatures. Hypotheses indicate the relationships between organizational learning, its antecedent, perception of…

Quality assurance for higher education in Europe has developed significantly since 2002, and has increasingly influenced, and been influenced by, the Bologna Process. A major step in the Bologna Process was taken at the ministerial meeting in Bergen in May 2005, with the adoption of the Standards and Guidelines for Quality Assurance in the…

The Council on the Role and Status of Women in Social Work Education (WC), a volunteer committee of the Council on Social Work Education (CSWE), has a 37-year history. This article presents an overview of the WC from the late 1960s to September 2006 and acknowledges the needs, status, and contributions of women in social work education. Drawing on…

Purpose: This paper attempts to examine the issue concerning human resource (HR) structures and the transfer of HR knowledge to discover whether and how HR structure facilitates the transfer of HR knowledge between subsidiaries of an MNC in China. Design/methodology/approach: The investigation, being of an exploratory nature, follows the tradition…

Despite the growing body of literature focused on diversity management and its implications for career experiences and perceptions, team dynamics, customer service, and other dimensions of organizational performance, a significant gap remains. To address the gap, this article reviews the managing diversity literature published between January 2000…

Purpose: The intentions of this article are to contribute reflections of an empirical account of working with critical reflection within an organisational development programme, addressing the following questions: What space is there for critical reflection in organisational development? What issues are raised for in-company developers and…