In this final chapter, we refamiliarize the readers with each of the Minority-Serving Institution (MSI) chapters by highlighting important points and questions to consider. We conclude with a discussion on the implications for research, policy, and practice and future directions in student services and academic affairs partnerships at MSIs.

Higher education administrators often speak of the value of collaboration between student and academic affairs yet there is little empirical evidence of such collaboration. As such, graduate school services and programmes traditionally receive less attention and support than undergraduate programmes. Arguably, deficiencies in those services and…

The number of students with disabilities continues to rise within college and university populations. Therefore, institutions have aimed to present a welcoming campus of inclusion with adequate resources. For many prospective students with disabilities (learning, psychological, and physical), the campus website will be the first resource used to…

Assessing service quality gaps in Open Distance Learning (ODL) universities is essential to promote quality and develop programmes to manage deficiencies. The purpose of this study was to compare students' expectations and perceptions of student support services, to determine service quality gaps. Data were collected from a sample of ODL students…

This 2-year study investigated the accommodations and support services preferred by college students with autism spectrum disorder using sequential mixed methods non-experimental survey and semi-structured follow-up interviews. Students with autism spectrum disorder reported using both academic and non-academic supports with frequency (e.g.…

Online degree programs have long faced the issue of retention and engagement from their students. Proper support and guidance for students can encourage continuation in these programs, and can help lead to student success. "Coaching for Student Retention and Success at the Postsecondary Level: Emerging Research and Opportunities" is a…

The globalisation of higher education and the resultant increase in the cultural and linguistic diversity of the student body has cast the spotlight on English language proficiency as never before. How universities best assess applicants' linguistic suitability for their future degree studies, set appropriate proficiency thresholds, and put in…

(Purposes) There are two purposes of this history. The first was to describe how the EOA National Best Practices Clearinghouse identified, described, and evaluated evidence that was focused on effective educational practices for Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) and TRIO students who were economically…

Achieving Washington's state attainment goal of 70% of residents aged 25-44 earning a credential requires not just maintaining but increasing college enrollment among high school graduates and adult learners. Increasing enrollment and reaching the attainment goal among Washingtonians from populations historically excluded from higher education…

Objective: Researchers have speculated that the COVID-19 pandemic may expand the academic performance gap experienced by at-risk students. We examined learning experiences during the 2020-2021 school year and the impact the pandemic has had on high school student grade point average (GPA), including predictors of change in GPA from 2019-2020 to…

Peer mentoring and associated programs have gained prominence due to demonstrated positive effects on student retention and matriculation, but scant research exists on voluntary peer academic coaching as part of a peer mentoring program. This study was conducted for two purposes: to describe the demographics of students who register to participate…

Developmental interventions for reading and writing often take place at community colleges during the winter or summer. These brief, intersession workshops are examples of compressed acceleration, as they give students the opportunity to exit developmental coursework and enroll in credit bearing courses the following semester. As college readiness…

American colleges play a substantial role in promoting learning-equity for all students who enter their institutions. However, most programs in higher education institutions are fashioned by cultural diversity, but very few institutional programs offer integrated services to help returning nontraditional students persist in program completion.…

Protective factors include a wide variety of variables that increase the likelihood of success. Success in this study is defined as degree attainment at the host institution. This study investigates student protective factors at a community college on the mid-Atlantic coast with four campus locations. Semi-structured interviews were conducted with…

First-generation and low-income students more often find pursuing and completing a college degree challenging, compared to their second-generation peers who come from higher income households. However, in order to mitigate the challenges faced by this marginalized group of students, opportunity programs, such as New Jersey's Educational…