This final part of a three-part series on mentoring, outlines the implementation of systematic mentoring: (1) determine the organization's readiness and goals for mentoring; (2) establish selection criteria for mentors and novices; (3) train mentors and novices; (4) match mentors and novices; (5) use coordinators to support mentoring; and (6)…

Explains executive coaching, which is traditionally focused on individual executives, and how it can help align individual development with an organization's strategic goals. Describes a counseling model of identifying an individual's goals, challenges, and development needs and then helping him or her gain insight on how to address these needs.…

Argues that applying persuasion strategies to internal marketing efforts can facilitate the adoption of a customer orientation among employees and elicit greater commitment to the company and its goals. Examines four specific persuasion strategies: defining the customer satisfaction link; encouraging self-efficacy; providing rewards; and creating…

Contains three articles on business ethics: "Competent Managers--What For? A Question of Purpose, Value and Ethics" (Underwood); "Green Bills or Pound Coins--Can Business Ethics Resolve the Dilemma?" (Moon); and "Applying Socialist Ethics to Management Development" (Snell). (SK)

Advocates the development of an international perspective in the study and application of issues management. Proposes an action determinant matrix approach to classifying issues and quantifying the potential impact of an issue so that corporations can determine appropriate actions, if any. (KEH)

Characteristics/roles of the National Council on Measurement in Education (NCME) were compared to those of other, similar professional organizations, using data from 24 completed informal surveys. The other organizations include American Educational Research Association, American Psychological Association, and Association for Measurement and…

The article describes four step-by-step methods to sharpen intuitive capacities for problem-solving and innovation. Visionary and transpersonal knowledge processes are tapped to gain access to relatively deep levels of intuition. The methods are considered useful for overcoming internal blockages or resistance, developing organizational mission…

The author recommends an approach to public management studies that teaches how public management affects the quality of citizens' lives. Using examples from the literature on schools, prisons, and armies, he argues that public management studies should attempt to specify what ends given public organizations ought to achieve and how best to…

Reviews research on issue management. Argues for a better tool for issue analysis, outlining criteria for such a tool. Discusses an approach to issue development which allows the tool to be formulated. Presents the tool, an issue development graph, and a case study which illustrates the benefits of the tool. (MS)

Describes the Board of Directors' of the Miami-Dade Community College Foundation development of new bylaws. Provides information on the foundation's structure and functions, the concern of the Ad Hoc Committee on Governance with the issues of quorum and board member oversight, and the responsibilities of the foundation's committees. (DMM)

Examines variables hypothesized to contribute to discrepancies between an organization's view of itself and news articles written about those organizations. Finds organizational structure and values appear to affect openness of organizational communication. (MS)

Presents the results of an informal survey of 372 activists by the Citizen Clearinghouse for Hazardous Waste. Issues examined are what can be done to win environmental justice and what grass-roots groups and leaders need to succeed. Five basic needs emerged, and strategies for meeting these needs are presented. (LZ)

Reports on the formation of the Association of Language Testers in Europe (ALTE) summarizes the background to ALTE's formation, and discusses its objectives: to establish common levels of proficiency; to establish common standards for all stages of the testing process; and to collaborate on joint projects and in the exchange of ideas. (CK)

Discusses factors that are necessary to produce significant change in an organization, including allowing a longer period of time than is expected; making change the primary objective of the chief manager; and accepting the fact that there will be confusion and anxiety among the employees. (LRW)

Examines the meaning of the term "value-added" to the Ottawa Information Resource Center for Bell-Northern Research (BNR) and how it delivers value-added services. Discusses the five major phases of the corporate development cycle--initiation, definition, development, verification, and general deployment--used by BNR to provide…