The increasing importance of the competition in global university ranking has resulted in a paradigm shift in academic governance in East Asia. Many governments have introduced different strategies for benchmarking their leading universities to facilitate global competitiveness and international visibility. A major trend in the changing university…

Historically Black Colleges and Universities have been in existence in the United States since the mid-1800s. Currently there are 105, which include private and public institutions, with most being four-year programs. In this study, we compare graduation rates of Historically Black Colleges and Universities to predominately White institutions and…

Ofsted has always courted controversy. With the appointment of a strident new chief inspector its operations are likely to remain, or become increasingly, controversial. This article provides a detailed critique of key documents which describe the new inspection regime that for good or ill will have major consequences in schools. Although in…

This study examined the effects of using Appreciative Inquiry in accreditation and related institutional effectiveness activities within higher education. Using an explanatory participant-selection mixed methods approach, qualitative data from a series of interviews were used to explain the experiences of individuals identified from quantitative…

The Her Majesty's Inspectorate of Education (HMIE) publication, "External quality arrangements for Scotland's colleges, September 2008," specifies that HM Inspectors (HMIs) will produce a number of subject aspect reports over the four years 2008-2012. These reports complement in a subject-specific context the generic evaluations of…

Libraries are under pressure to prove their worth and may not have achieved this fully successfully. There is a resultant growing requirement for value and impact measurement in academic and research libraries. This essay reviews the natural history of library performance measurement and suggests that proof of worth will be measured by the…

Higher education administrators believe that revenues are linked to college rankings and act accordingly, particularly those at research universities. Although rankings are clearly influential for many schools and colleges, this fundamental assumption has yet to be tested empirically. Drawing on data from multiple resource providers in higher…

In the 1990s, most US states adopted new forms of performance-based accountability, e.g., performance-based budgeting, funding, or reporting. This study analyzed changes in institutional performance following the adoption of these new accountability standards. We measured institutional performance by representative education and research…

This article assesses the status and practice of higher education quality assurance in sub-Saharan Africa, focusing on degree-granting tertiary institutions. A main finding is that structured national-level quality assurance processes in African higher education are a very recent phenomenon and that most countries face major capacity constraints.…

Quality assurance has been integrated into the fabric of higher education in China, with the issue of quality in higher education--how to evaluate it and how to enhance it--now taking centre stage in Chinese higher education. In the past decade, the development of quality assurance in Chinese higher education has covered a broad spectrum of…

To enhance their competitive advantage in the marketplace, many business leaders develop market orientation strategies designed to increase customer engagement. These market orientation strategies include improvement in service delivery, relationship management, customer satisfaction, and quality control methods. There is a lack of understanding…

Members of the non-profit organization Education Resource Strategies (ERS) have worked for over a decade with leaders of urban school systems to help them organize talent, time and technology to support great schools at scale. One year into the Federal program they are noticing significant differences in district turnaround approaches, engagement…

Background: Schools are increasingly confronted with the challenges that information about school performance brings with it. It is common for schools' use of performance feedback to be limited. Equally, however, there are documented cases in which school performance feedback is meaningfully used. Purpose: This study looks at how Flemish primary…

Over the last two decades, considerable progress has been made in establishing and implementing robust, comparable quality assurance processes throughout much of the European higher education sector. However, concerns persist over degree portability and recognition as current systems are rooted in national contexts. In particular, specialised…

A critical step in the professionalization of the field of leadership education (Komives, 2011) and the evolution of leadership as a field of study (International Leadership Association [ILA], 2009) is the development of best practices, standards of practice, and guidelines for assessment of quality in program delivery and accomplishment of…