Any organization with a comprehensive training program has a leadership development curriculum. These programs include everything from conventional classroom learning with guest speakers to high-tech simulations and lavish retreats. There also may be mentorship thrown in, as well as multiple job rotations. Despite the well-rounded curricula, many…

One of the biggest obstacles to overcome in creating and sustaining an administrative professional learning community (PLC) is time. Administrators are constantly deluged by the tyranny of the urgent. It is a Herculean task to carve out time for PLCs, but it is imperative to do so. In this article, the authors describe how an administrative PLC…

When teaching a services course (e.g., Services Marketing) it is essential that students understand that marketing/management, operations and human resource management within the service organization be fully coordinated. One useful acronym used to remind students of this need is "CHROME", standing for Communications, Human Resources,…

This article arises out of responses to a survey of three management trainee schemes, analysed by the author in response to a request by the scheme organisers, and builds on the work of Bolton (2008). Based on four responses from two pre-1992 institutions, and three responses from one post-1992 institution, some clear themes emerged from the…

Graphic novels have been increasingly incorporated into business communication forums. Despite potential benefits, little research has examined the merits of the graphic novel approach. In response, we engage in a two-study approach. Study 1 explores the potential of graphic novels to affect learning outcomes and finds that the graphic novel was…

This article presents the results of a pilot scheme carried out at the University of Jaén and aimed at improving the level of English of Administration and Business Management students, through the participation of a group of incoming foreign students who teach Business English during their stay at this university. This research has allowed us to…

The globalization of business education is leading to convergence in the traditionally more diverse business curriculum. This can be seen by examining the mission and vision statements of Asia and Australasia's leading business schools, which emphasize the provision of quality learning and scholarship; educating future leaders; and contributing to…

This paper describes an application of active learning within two different courses: professional selling and sales management. Students assumed the roles of sales representatives and sales managers for an actual fund-raiser--a golf outing--sponsored by a student chapter of the American Marketing Association. The sales project encompassed an…

Purpose -- The purpose of this paper is to undertake a survey of the external and internal forces changing the nature of business schools and business education. It aims to investigate how management education responds to increasing productivity, innovation and capability challenges, examine how MBA programs currently meet these demands, and how…

Managing student behavior is often looked upon as a sidebar in teaching. The lack of formal classroom management training in teacher education programs reveals the low importance placed on this skill. As a result, teachers are often very well prepared to instruct, but in terms of effectively understanding the behavior of students--particularly…

Equipping leaders to successfully motivate their teams is daunting, especially when the prevailing management practice is to simply tell people what to do. Training based on the theoretically and empirically based Operant Model of Effective Supervision was provided to seasoned managers in the private and public sectors. A randomized posttest-only…

Innovative teaching methods integrated with web technologies have been increasingly used in higher education. However, there are few studies discussing effective web-mediated teaching methods for both students and teachers. To help students learn and develop their academic involvement in a blended course, and improve their thoughts regarding this…

Over the last five decades, business schools all over the world have adapted their strategies for introducing the theoretical and pedagogical consequences of globalization. Educational institutions have gone to great lengths to internationalize their curricula to stay current with the most recent trends in the globalizing economy. As this…

After the demise of apartheid in South Africa in 1994, 11 languages (English, Afrikaans and 9 indigenous African languages) were given official status. In the higher education landscape, English remains the dominant language of scholarship. At the University of KwaZulu-Natal, English is the main medium of instruction but the institution's language…

The purpose of this quantitative study was to determine the preparation methods experienced by academic library deans and which methods they perceived to be most valuable. Rosser, Johnsrud, and Heck (2000, 2003) defined the theoretical constructs of effective academic leadership upon which this study is based. The instrument--a modified version of…