The origins of institutional effectiveness are traced, its evolution within community colleges is described, the use of the term "institutional effectiveness" is analyzed, and a practical, operational definition of the term is presented. The author hopes that this definition and the discussion in this article prove useful to community college…

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

Based on a comparison of school external evaluation processes in three countries (England, France and Switzerland), this article questions the possible quality turn in the governance of European educational systems. Using materials collected through qualitative methods (91 interviews, surveys of literature and observations) during a sociological…

Accreditation in higher education originated as a means of communicating useful information about the quality of various institutions of higher education. Yet, over the past half century accreditation has evolved into a system for determining eligibility for the receipt of funds from third parties, most notably the federal government, but also in…

External quality assurance of universities exists to assure society that higher education standards are adequate and, in an increasingly global market, that they are comparable internationally. Although society has accepted an implicit compact in giving autonomy to universities in return for their dispassionate service to it, there has been an…

This paper examines why the development of a world class university system represents a rational, even inevitable, policy approach for Australia in response to world university rankings. It assembles evidence questioning the value of policies which direct undue emphasis on the concentration of resources and the development of elite universities,…

Twenty years ago, the federal government in the US first required institutional accrediting organisations, America's principal mechanism for quality assurance in higher education, to review institutional practices with respect to the assessment of student learning outcomes. Much that affects quality assurance has changed in the ensuing two decades…

Modern Australia evolved from separate colonies, which came together as a federation a century ago. The balance of state/federal responsibilities is relevant to most aspects of Australian life. This includes higher education, where universities are largely state owned but federally funded (with government funding declining), while the other higher…

The influence of sixth-graders' explanatory activity was studied on their teachers' academic judgment. Concerning the pupils' explanatory activity, trait-related internal explanations were chosen more to explain positive events than negative ones, whereas the reverse was observed for effort/intention-related internal explanations. In response to…

In the author's position as director of institutional effectiveness and currently as a department assessment chair, he relates that he has found it useful to use an analogy between flossing one's teeth and instituting assessment. There are more similarities between flossing and assessment than one might imagine. In this article, the author…

The research objective was to develop public universities' key performance indicators. Qualitative research and interviews were employed with each public university's senior executive and quality assessors. The sample group was selected by the office of the public sector development commission and Thailand's public universities can be separated…

Over the past several years the academic community has become abundantly aware of the requirements of university-wide and specialized accreditation. This paper describes the background to accreditation models initiated in several regions of the world, such as the specialized business accreditations of the European Quality Improvement System…

After more than two decades of external quality assurance, there is an increasing interest in questions concerning the impact and effects of this activity. Following an external evaluation of NOKUT--the Norwegian quality assurance agency, this article studies the impact of external quality assurance in detail by analysing quantitative and…

The Australian Council for Health, Physical Education and Recreation (ACHPER) includes Outdoor Education (OE) as a component of Physical Education (PE). Yet Outdoor Education is clearly thought of by many as a discrete discipline separate from Physical Education. Outdoor Education has a body of knowledge that differs from that of Physical…

When evaluating the EUA Institutional Evaluation Programme (IEP), Nilsson "et al." emphasised the interest in creating a data bank on good practices derived from its reports that would contribute to disseminating examples of effective quality management practices and to supporting mutual learning among universities. In IEP, evaluated…