In this article, the authors offer a descriptive essay outlining the framework and processes of a five-year institutional renewal effort at Bank Street College of Education. Extended the opportunity to participate in the "Teachers for a New Era" (TNE) initiative, a multi-year, multi-million dollar effort to enhance and "radically…

Evaluation and accountability are two of the most popular catchwords employed by higher education reformers in the Western world over the last 25 years. For 25 years governments throughout Western countries have been using evaluation and institutional accountability as policy tools to steer their university systems at a distance. From a…

Rankings have become a widespread phenomenon in an increasingly competitive world of higher education. They differ with regard to their aims, objectives, target groups, and with regard to their relationship to quality and quality assessment. Generally, rankings are an external assessment of the performance of higher education institutions; they…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

Ruscio, Seaman, D'Oriano, Stremlo, and Mahalchik (this issue) evaluate 22 bibliometric indicators, including conventional measures, like the number of publications, the "h" index, and many "h" index variants. To assess the quality of the indicators, their well-justified criteria encompass conceptual, empirical, and practical…

Public sector reform involving decentralisation and marketisation has led to "soft" indirect forms of governance aimed at steering more fragmented systems. Although based on information and guidance rather than hierarchy and legislation, these new methods of regulating through evaluation and quality control may be as powerful as more…

Amid growing signs of America's weakening position in the global economy, federal and state policymakers and major foundations have set ambitious goals for increasing postsecondary attainment in the United States. Given changing U.S. demographics, it has become clear that these national goals are attainable only with vastly improved outcomes among…

As the authors joined the growing number of prominent adolescent psychologists and educators in arguing that "organizing four years of high school around grades and college admissions is a virtual guarantee that a teenager's natural commitment and enthusiasm are likely to be undermined," they wondered if the enduring habits they value…

In contrast to the long-standing history of assessment in secular higher education, religious institutions have not been at the cutting edge of assessment, evaluation, and research. However, external pressures on institutions have led to a self-examined life, use of reliable indicators of institutional performance, and development of comprehensive…

Central administrative services have recently received increasing attention from practitioners and academics due to the challenging need to both manage scarce resources and provide high-quality services. In this context, performance measurement systems (PMSs) may assume a central role, although an unresolved debate remains on the claimed benefits…

Purpose: A quantitative effectiveness measurement based on the perceptions of the local community has been established as an effective mode of evaluating the level of satisfaction or perceived effectiveness of a school. In order to measure the level of effectiveness as perceived by their communities, educational institutions could use this…

Are there management tools that professionals use in business that academics have used successfully in higher education? The answer to that question is "yes", and the balanced scorecard (BSC) is one such tool. The author reports on measures that administrators chose for the BSCs of 2 educational institutions whose successes have been…

The purpose of this study is focused upon retaining distance education learners. Many adult learners are returning to higher education but may not complete their chosen curriculum. Fike and Fike (2008) stated that retention is important for a variety of reasons: (a) from the institution's perspective, the retention of students is necessary for…

Research Findings: Hong Kong launched the new mechanism of the Quality Assurance Inspection (QAI) in 2000 to enforce accountability and school improvement in the sector of early childhood education. The QAI comprises 3 stages: school self-evaluation, external inspection, and release of the QAI report to the public. To understand the roles of…

This paper gives an overview of the Indian technical education system with regard to both its quantitative and qualitative scenario and upholds the value of accreditation in quality improvement and quality assurance of educational programmes. The paper presents a comparison of accreditation systems being followed in some important countries,…